If a petrol pump displays '0.00' then...

cardinalbiggles

brettcta wrote: »

you'd have to pay the amount shown on the pump, regardless of what it says on the sign. it's bad practise if the two prices don't match, but you can't realistically expect to pay 0.00 for your fuel.

Indeed, in addition if they were misleading customers by constantly having different prices on the signs and pumps trading standards would deal with it, its false advertising.

brettcta wrote: »

plus, as is the case with trying to pay for mispriceditems in shops, the petrol station is under no obligation to accept your offer of payment for the fuel, whether that's at the stated rate of 132.9p/L (or whatever it is near you) or 0.00p/L that the sign said.

The problem here is the price on the pump is the price you pay and the petrol station lets you take the goods then pay for them. Relistically they can't do anything about it, they are certainly not going to have your tank drained and they can't keep you on site as you have made an offer of payment.

I think its reasonable to expect that they are going to have to take the hit and get their prices fixed asap.

Optimist

Becles wrote: »

I had a similar conversation at a Shell garage. The price on the sign outside said "Diesel 135p".

I went to a vacant pump and there was only one diesel option. As I was filling up, I noticed that the price was 142p.

I queried it in the shop and was told normal diesel was on the first four pumps and the last two pumps only had some super diesel which I'd put in

There was nothing on the external signs to say that there were two prices for diesel and I never read the name of the fuel on the actual pump. I just picked the diesel one up.

This seems to be a feature with Shell garages they have one or at best two pumps with the normal diesel at the price advertised on the large billboard on the entrance, then the rest of the forecourt has the super duper diesel with added zing at a much higher price. Not illegal as the price is shown on the pumps, but dubious practice as they seem to depend on people not noticing..

sabz3008

dzug1 wrote: »

If a price is obviously in error then it is unenforceable in law

But sometimes, stores put things on promotions to draw customers in...One could simply argue that they thought the advertised 0.00 fuel price was a promotion to draw them into the supermarket?