When is a sale end date not a sale end date??

LindyLuiLui

I ve recently had a very disappointing experience trying to buy a bathroom suite online. I have been unsuccesful as following a series of delays blamed on waiting for a certain panel to be delivered, the final blow was to be told that the item was now discontinued.
That aside, this product was offered as a sale item that had to be purchased by 3rd May. I noticed, when revisiting this website during the course of my protracted wait, that this product continued to be offered at the 'sale' price until it was withdrawn as clearly, it dawned on them that they didnt have any to sell at a sale price or otherwise!!
I am interested in finding out the position in continuing to offer goods at a 'sale' price after the stated dateline? Is this legal or just shabby and misleading information? This sort of misinformation, on top of the weekly fibs concerning delivery makes me hopping mad!:j

bris

Any retailer can extend a sale. Most kitchen, furniture retailers etc spend their whole trading time in one false sale or another, so you can't realy trust anyone to have a genuine sale any more.

LindyLuiLui

Thanks, I vaguely remember some murmurs a while back about one particular furniture company having a continual sale and thought that there may have been some change or some tightening of legislation in this area

arcon5

I really want to know when the DFS sale will end

scheming_gypsy

LindyLuiLui wrote: »

I am interested in finding out the position in continuing to offer goods at a 'sale' price after the stated dateline? Is this legal or just shabby and misleading information? This sort of misinformation, on top of the weekly fibs concerning delivery makes me hopping mad!:j

so you're complaining that they didn't increase the price after the sale ended so you, if they had stock, could have paid full price?

rocknrolldean

Almost every company always has some sort of sale. I work for Maplin, and we ALWAYS have a Sale on. However, every 4 weeks periodically (that's 13 times a year) we CHANGE the items that are on Sale or on Special Offer. Very rarely, we may keep one or two items at the sale price for another 4 week period. I think furniture stores such as DFS and SCS also do this, though a lot of their "sale" items NEVER get sold at full-price. Apparently, legally an item has to be displayed at full price somewhere for at least 14 days before they can reduce it as a sale item, but the law doesn't state at what scale this has to be done. You'll probably find that in ONE store in the country, they'll have on of their sofa's in the corner of the showroom with a full-price ticket on it, and then two weeks later it's in ALL the stores with a big massive SALE! ticket on it

FYI, Maplin are not like this

Pinkypants

The guidelines for Sales have changed, but sure it's not law yet.

The guidelines state that is better to have had that item at the higher price in THAT store, also is should display when the higher price was advertised.

Argos are and few others are getting very good at this.

But as most people have said, Sales are not worth a bean. It's just marketing, giving the customer a reason to buy. How many times do we hear "I got it in the sale"


MFI used to be great at it, every 13 weeks the store went out of sale, if you brought 1 kitchen unit on it's own it cost a small fortune, however if bought with another item they would then reduced the price. So therefore legal they could say this kitchen unit WHEN SOLD ON IT'S OWN was stupid amount.

Who buys just 1 kitchen unit??? No one.

anmarj

Pinkypants wrote: »

Who buys just 1 kitchen unit??? No one.

there were some people!;) (from ex mfi admin staff)

shaun_from_Africa

I really want to know when the DFS sale will end

Probably at about the same time they end up like MFI and World of Leather.

Who buys just 1 kitchen unit??? No one

.
Me last week.
It was to replace a unit that was damaged due to a water leak.

LindyLuiLui

scheming_gypsy wrote: »

so you're complaining that they didn't increase the price after the sale ended so you, if they had stock, could have paid full price?

Err, no, Im moaning because I disturbed a family man's bank holiday to come and check the measurements of this particular product that was not, allegedly, going to be on offer the next working day, and if they had the product in stock 6 weeks later then surely it would have been sold at the price advertised to me on said Bank Holiday. As others have pointed out, there is no particular meaning to the word 'sale' and 'ends' in these cases, and I shall take this on board in the future.