dvd from Grasshopper

glendam

I have been serching for a copy of Angel and the Soldier boy for some time. Found 1 on ebay video for £30 but I refused to pay that amount.
Went to the Grasshopper site these are the people who make the dvd they are selling a dvd for £12.99 so I ordered it and it arrived today. No box just a plastic case and the copyright says this video cassette and its a writeable dvd.
Altogether I paid £14 .50 for something that cost them 27p.
I am really angry it was a special presant for my daughter she remembers it from when she was young. Shes 22 so wasnt expecting tears and tantrums but she is equaly annoyed.

What should I do now? Can they do this?

Any help would be great, I know I can just get my money back but I want the promised dvd.

Glenda

PeteMc

Sorry don't know the film and there's no trace on IMdB so can't tell if it's had another release.

If they own the copyright (it looks a legit site) then they can release it however they want but I too would expect a case and a printed disc as well.

Give them a ring on 0845 1306142 and ask them?

glendam

Thanks for that, I intend to tommorrow just wondered what anybody else thought.

Glenda

glendam

Gues what everyone has gone off for Christmas, will persue this in the New Year.

Thanks Pete

Glenda

PeteMc

Given their minimal overheads (and high profit margins) they can probably afford to have a few days off more than the rest of us!

Good luck with them.

Let us know what happens.