Let Agents Duty of Care

shark143

Can letting agencies get away with letting flats out to folk who wake you and other residents up during the night (5am) on a nightly basis??. The flats are built cheaply therefore you hear every footstep and floorboard creak. They are a foreign heavyish couple and although they are generally quiet vocally etc, they really cant help it if the floorboards cannot take it!!

Do letting agencies have a "duty of care" on "suitability" of new tenants??

Flats are really only big enough for one person. The lease states this but it does NOT rule against 2+ people.

Thanks in advance for serious answers, jokes appreciated too as I'm going mental over this..

BitterAndTwisted

No, they owe you nothing. Their only duty of care is to the landlord on whose behalf they are paid to work. You need to find other ways to resolve this issue. Have you tied speaking to the neighbours about the noise they are making?

mynameisdave

A lease that states its only really suitable to live alone? Sounds horrible to be honest, but thats not the point... As B&T says, no, they don't

00ec25

the flat would (should) have been built in accordance with the then building regs, whilst these now cover issues around sound insulation they may not at the time the flats were built so there is, as said, nothing you can do about who the LL chooses to rent to other than come to some sort of neighbourly understanding. There certainly is no duty of care towards other residents of other properties where noise nuisance is caused by normal living activity - ie it is not a noise nusiance you could report to enviro health at the council