Do I have a right to cancel my sofa order?

paddy's_mum

I've got an M & S suite that was bought new in 1998. I had a family of 3 active children then. It was subsequently passed along to one daughter who has had two burping, sicky babies on it for 4 years. I took it back when they bought a new suite in their colour choice. I cleaned it with a Rug Doctor type machine and it is still doing sterling service in the den. It may be slightly faded and the legs a bit scratched but it doesn't need new covers or the cushions replaced.

I'm sorry for your frustration and worries but I too would have had grave doubts if a salesman told me that the sofa was already showing signs of wear/damage just because customers were sitting on it. What else do you do with a sofa ...?

bifold

I have found that most two seater sofas are slightly firmer in real life than three/four seater sofas,(I am a master upholsterer with over 34yrs in the trade).display sofas that have lost some firmness just reflects what will happen to a new one given some use.

Flyboy152

bifold wrote: »

I have found that most two seater sofas are slightly firmer in real life than three/four seater sofas,(I am a master upholsterer with over 34yrs in the trade).display sofas that have lost some firmness just reflects what will happen to a new one given some use.

Or even just very little.