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Windows Defender Not Showing Results of Scan

Terrysdelight
Posts: 1,202 Forumite


in Techie Stuff
Hi
Son's laptop running slow. Am suspecting spyware or maybe virus. Have updated AVG virus protector, but I can't seem to run it (click on Icon but no option to run). I managed to run Windows Defender which scanned all files but didn't show any results other than confirming number of files scanned?
I thought it would at least say 'no viruses or mailicous files found' but it hasn't shown any results at all.
Can anyone tell me how I can run a check please?
Many thanks
Terri
Son's laptop running slow. Am suspecting spyware or maybe virus. Have updated AVG virus protector, but I can't seem to run it (click on Icon but no option to run). I managed to run Windows Defender which scanned all files but didn't show any results other than confirming number of files scanned?
I thought it would at least say 'no viruses or mailicous files found' but it hasn't shown any results at all.
Can anyone tell me how I can run a check please?
Many thanks
Terri
0
Comments
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If you can, post a hijackthis log, and scan with malwarebytes
https://forums.moneysavingexpert.com/discussion/2436849
If it's XP, also post physical memory total, and commit charge figures from task manager, performance!!
> . !!!! ----> .0 -
Thanks Closed.
I will try to do all this this afternoon. I spent too many hours just trying to update AGV and running scan yesterday!
Many thanks
Terri0
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