Windows Defender Not Showing Results of Scan

Terrysdelight

Hi
Son's laptop running slow. Am suspecting spyware or maybe virus. Have updated AVG virus protector, but I can't seem to run it (click on Icon but no option to run). I managed to run Windows Defender which scanned all files but didn't show any results other than confirming number of files scanned?

I thought it would at least say 'no viruses or mailicous files found' but it hasn't shown any results at all.

Can anyone tell me how I can run a check please?
Many thanks
Terri

closed

If you can, post a hijackthis log, and scan with malwarebytes

https://forums.moneysavingexpert.com/discussion/2436849

If it's XP, also post physical memory total, and commit charge figures from task manager, performance

Terrysdelight

Thanks Closed.

I will try to do all this this afternoon. I spent too many hours just trying to update AGV and running scan yesterday!

Many thanks
Terri