Natwest

xcakex

Wrote to natwest re bank charges on current account from past 6years got letter back stating they think charges where acceptable blah blah blah... If I still disagree contact them within 8weeks

Wrote back today to say I still feel my arguement stands as the charges where excessive etc... Will see what happens asked for £999 back see if I get any joy

When they did this with credit card I got all charges back so hopefully a similar response will happen fingers crossed

Still pending 2x mbna ppi claims

Premier_2

I suggest you spend your time waiting for the bank to pay out reading this forum ... you'll have plenty of time

dunstonh

When they did this with credit card I got all charges back so hopefully a similar response will happen fingers crossed

Credit cards and bank charges are different things.

Since the banks won the court case, they are only refunding on goodwill basis. The FOS are no longer taking bank charge complaints.

CKhalvashi

Just to get my 2p in

I had a row with Natwest about 2 months ago re charges, after sending an account £20 over the overdraft and was not notified.

This year has been a particularly slow one work-wise, with the work there, but not the money there even was last year due to rising costs etc etc, and after hearing we were struggling, they have agreed to refund the charges after only letting us know after £30 had elapsed.

At first, this met refusal, however putting it exactly as it was, that I have a (very expensive) 6yr old to feed, clothe etc and that even running a Music/PR company sometimes doesn't mean there's money there, especially with problems with Santander and Barclays pending further action, they sorted the problem out.

The main thing to remember is that it's necessary to be blunt and to put a point across, especially if you're budgeting on a knife-edge every month and could (don't look at the figures below, this year's going to be nothing like that!) collapse at short notice, leaving a recurring spiral!

Explain the whole situation to them in a determined manner and you should (in theory) win!