Sold item, paid but cant find payment in paypal?!

kerrydrobertson

Hi

Have just sold a dvd on buy it now and seller paid immediately. Didnt have any emails into my account from paypal to say its been paid and not showing in my account.

Is showing in ebay that seller has completed checkout although payment is 'going through the system' and when i click on show paypal transaction, says its invalid.

Bit confused as to what has happened as usually everything goes though smooth on both ends.

Thanks in advance for help

hermum

Have you by any chance put the wrong email address in the listing for the paypal payment?
To check the email address, in the sold listing, click sell similar, scroll down the listing & check the email address.

kerrydrobertson

thanks so much for this, i have done that!duh!