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my rights

glesgaboi32
glesgaboi32 Posts: 3 Newbie
in Consumer rights
hi there my father who is a pensioner bought a new plasma from currys just over three weeks ago and the picture has stopped working although there is sound. he called the shop immediatley and they set a time for an engineer to come to the house, he never turned up. the second date set they were over four hours late, they wiggled a few wires and took the tv away stating that it will be 10 to 15 days before they hear anything, can he ask for a replacement during this time and also he is so scunnered he just wants a refund is this feasible?
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Comments

  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Why is he "so scunnered" or do you mean concerned
  • glesgaboi32
    glesgaboi32 Posts: 3 Newbie
    well i should have said !!!!ed off that he has been left without a tv for so long,
  • pimento
    pimento Posts: 6,243 Forumite
    Part of the Furniture 1,000 Posts
    I think it's Scottish for cheesed off.
    "If you think it's expensive to hire a professional to do the job, wait until you hire an amateur." -- Red Adair
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    pimento wrote: »
    I think it's Scottish for cheesed off.

    thanks, learn something new everyday
  • Outpost
    Outpost Posts: 1,720 Forumite
    glesgaboi32 wrote: »
    well i should have said !!!!ed off that he has been left without a tv for so long,
    You shouldn't have since it just becomes exclamation marks.;)
    :cool:
  • NiallB
    NiallB Posts: 730 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    pimento wrote: »
    I think it's Scottish for cheesed off.

    Northern Irish too :)
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    you are not entitled to a loan set unfortunately
  • devildog
    devildog Posts: 1,222 Forumite
    If it was me I would reject it as being 'unfit for purpose' and either ask for a full refund or replacement.
  • Esqui
    Esqui Posts: 3,414 Forumite
    What make is the TV?
    Squirrel!
    If I tell you who I work for, I'm not allowed to help you. If I don't say, then I can help you with questions and fixing products. Regardless, there's still no secret EU law.
    Now 20% cooler
  • CoolHotCold
    CoolHotCold Posts: 2,158 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    EXACTLY when was it delivered.

    Also Esqui could you pop into the vents and rants sub forum and take a peak at DSGi minor Vent and clarify some stuff.
This discussion has been closed.
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