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Repair cracked iPod Touch screen

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prowla
prowla Posts: 13,988 Forumite
Part of the Furniture 10,000 Posts Name Dropper
One of my boys was holding his iPod touch 4G 32GB and the other decided to throw a kick at him, resulting in the iPod falling on the ground and the screen glass breaking.

The display underneath seems fine - it lights up with no bleeding, and the touch screen works, so I think it's just the front glass.

Any recommendations for repair and indications of pricing?

(Thanks!)

Comments

  • Humphrey10
    Humphrey10 Posts: 1,859 Forumite
    How old is it? If it's still within warranty, try taking it to an Apple shop and explaining what happened. They sometimes will replace/repair for free even if there was no fault with the device. If they won't do it for free, it'll cost £126.44 according to http://www.apple.com/support/ipod/service/prices/
    It might be possible to get it repaired for cheaper elsewhere.
    Back up the iPod first though, in case they do offer to replace for free.
  • prowla
    prowla Posts: 13,988 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Humphrey10 wrote: »
    How old is it? If it's still within warranty, try taking it to an Apple shop and explaining what happened. They sometimes will replace/repair for free even if there was no fault with the device. If they won't do it for free, it'll cost £126.44 according to http://www.apple.com/support/ipod/service/prices/
    It might be possible to get it repaired for cheaper elsewhere.
    Back up the iPod first though, in case they do offer to replace for free.
    Thanks - I bought it for him as a Christmas present.
  • steve1980
    steve1980 Posts: 2,334 Forumite
    If you're techy enough you can actually replace the glass yourself.
    Estate Agent, Web Designer & All Round Geek!
  • prowla
    prowla Posts: 13,988 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Hmm - I've been told that the iPod 4 requires the glass and LCD replaced as they come as a single item.
  • Arcaine
    Arcaine Posts: 309 Forumite
    http://www.ukipodrepairs.co.uk/

    Have used them to rpair my 1st gen Ipod touch. Highly recommended as I sent is to them on Monday and had it back repaired by the Friday.

    £75 for a Ipod 4 screen.
    Please remember other opinions are available.
  • mikey72
    mikey72 Posts: 14,680 Forumite
    Arcaine wrote: »
    http://www.ukipodrepairs.co.uk/

    Have used them to rpair my 1st gen Ipod touch. Highly recommended as I sent is to them on Monday and had it back repaired by the Friday.

    £75 for a Ipod 4 screen.

    I got quoted just over that from apple for ours.
  • MXW
    MXW Posts: 563 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    This happened to my son a couple of weeks ago. Apple told me they do not replace the screen and that it is a complete unit. I made an appointment at the genius bar and was told that they would replace the ipod with a new one for £80. When I got chatting to the assistant about it, she gave me a new ipod touch for free. She took the old one off me. Make sure that you download all your "stuff" first.
  • prowla
    prowla Posts: 13,988 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Well we had a result - went to the Apple store and explained the backgound, and they said it would be £120 to replace it, which is about half of a new one; after a bit more explanation and asking if they could do anything at all more on that, they agreed to replace it for free.
    We did buy a better case for it, for £30.
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