We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Car hire deposit
twokka
Posts: 1 Newbie
At the beginning of May, two friends of mine visited the UK from Thailand. They hired a car for five days from a company at Heathrow. They had to pay £600 deposit and £70 fuel deposit on the day they hired the vehicle. They gave a credit card. This £670 was charged to their credit card (not put on hold). They returned the car with a full tank of fuel as per the contract and was told by the company that the credit card charges would be refunded.
It is now 6 weeks later and my friend has just contacted me to say that the £670 has still to be credited. They have contacted the company several times but the company have yet to pay the money back.
What can they do and what can I do to help as a UK citizen?
Many thanks.
It is now 6 weeks later and my friend has just contacted me to say that the £670 has still to be credited. They have contacted the company several times but the company have yet to pay the money back.
What can they do and what can I do to help as a UK citizen?
Many thanks.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards