Vodafone chasing me for a debt listed on my DRO order.

[FONT=&quot]I had this letter from Vodafone for a debt which was original past on to CapQuest. In early May of this year I got my DRO order approved and the Vodafone debt was listed on my DRO form along with Halifax. CapQuest got a copy of my DRO as well has Halifax. Well today I got this letter from Vodafone.:mad:[/FONT]
[FONT=&quot]Outstanding debt £613.16[/FONT]
[FONT=&quot]NOTICE OF DEFAULT[/FONT]

[FONT=&quot]Despite previous reminders, the above remains unpaid and your account has been cancelled. Unless we receive payment within the next 14 days we may:[/FONT]

-[FONT=&quot]Register your account as a bad debt with a credit reference agency. This will be a point of reference for future companies providing credit and may therefore affect your ability to obtain credit in future.[/FONT]
-[FONT=&quot]Instruct a Debt Collection Agency to collect the payment on our behalf. If we do, you will have to pay additional fees of up to 15% of the original bill charges due to the costs incurred by us a result of you breaking the terms of this agreement. This will not exceed £100 and the amount will be added to your debt by the agency managing your account on our behalf. This charge will not be subject to VAT.[/FONT]

[FONT=&quot]Even at this stage, we can still re-establish a full service and avoid further action being taken on your account. Please call 08700 765 123 (standard call charges apply) to discuss the options available to you. Or visit Vodafone.co.uk[/FONT]


[FONT=&quot]Yours faithfully[/FONT]



[FONT=&quot]Tracey Swenne[/FONT]
[FONT=&quot]Head of Commercial Delivery Outsource & Strategy[/FONT]

[FONT=&quot]I have spoken to my official receiver about this and she said to me that there can't take any action against me. And also she told me to send a copy of my DRO order to them. Which I done today. I'm just wondering if they can still past the debt on to other debt collector.
[/FONT]

Comments

  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    They can sell the debt on to another collector, but the DRO still covers it.

    Nothing that they can do.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • ninja74
    ninja74 Posts: 5 Forumite
    Thanks for the advice fermi, but I thought that by getting a DRO. The two debts what I had can't be passed on to a other debt collectors. Or even add interest to the debts.:think:
  • scarlet55
    scarlet55 Posts: 21,780 Forumite
    Rampant Recycler
    ninja74 wrote: »
    [FONT=&quot]I had this letter from Vodafone for a debt which was original past on to CapQuest. In early May of this year I got my DRO order approved and the Vodafone debt was listed on my DRO form along with Halifax. CapQuest got a copy of my DRO as well has Halifax. Well today I got this letter from Vodafone.:mad:[/FONT]
    [FONT=&quot]Outstanding debt £613.16[/FONT]
    [FONT=&quot]NOTICE OF DEFAULT[/FONT]

    [FONT=&quot]Despite previous reminders, the above remains unpaid and your account has been cancelled. Unless we receive payment within the next 14 days we may:[/FONT]

    -[FONT=&quot]Register your account as a bad debt with a credit reference agency. This will be a point of reference for future companies providing credit and may therefore affect your ability to obtain credit in future.[/FONT]
    -[FONT=&quot]Instruct a Debt Collection Agency to collect the payment on our behalf. If we do, you will have to pay additional fees of up to 15% of the original bill charges due to the costs incurred by us a result of you breaking the terms of this agreement. This will not exceed £100 and the amount will be added to your debt by the agency managing your account on our behalf. This charge will not be subject to VAT.[/FONT]

    [FONT=&quot]Even at this stage, we can still re-establish a full service and avoid further action being taken on your account. Please call 08700 765 123 (standard call charges apply) to discuss the options available to you. Or visit Vodafone.co.uk[/FONT]


    [FONT=&quot]Yours faithfully[/FONT]



    [FONT=&quot]Tracey Swenne[/FONT]
    [FONT=&quot]Head of Commercial Delivery Outsource & Strategy[/FONT]

    [FONT=&quot]I have spoken to my official receiver about this and she said to me that there can't take any action against me. And also she told me to send a copy of my DRO order to them. Which I done today. I'm just wondering if they can still past the debt on to other debt collector.
    [/FONT]
    i had my dro 10 wks ago and im still getting letters like this from lloyds tsb.......im just going to send them a copy of my dro approval and tell them to get in touch with the OR iff they have any questions....:)
  • scarlet55
    scarlet55 Posts: 21,780 Forumite
    Rampant Recycler
    they can continue to put interest on untill the moratoriam period is up in 12 months......this is in case the dro is revoked for whatever reason during this time..........
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    ninja74 wrote: »
    [FONT=&quot]I had this letter from Vodafone for a debt which was original past on to CapQuest. In early May of this year I got my DRO order approved and the Vodafone debt was listed on my DRO form along with Halifax. CapQuest got a copy of my DRO as well has Halifax. Well today I got this letter from Vodafone.:mad:[/FONT]
    [FONT=&quot]Outstanding debt £613.16[/FONT]
    [FONT=&quot]NOTICE OF DEFAULT[/FONT]

    [FONT=&quot]Despite previous reminders, the above remains unpaid and your account has been cancelled. Unless we receive payment within the next 14 days we may:[/FONT]

    -[FONT=&quot]Register your account as a bad debt with a credit reference agency. This will be a point of reference for future companies providing credit and may therefore affect your ability to obtain credit in future.[/FONT]
    -[FONT=&quot]Instruct a Debt Collection Agency to collect the payment on our behalf. If we do, you will have to pay additional fees of up to 15% of the original bill charges due to the costs incurred by us a result of you breaking the terms of this agreement. This will not exceed £100 and the amount will be added to your debt by the agency managing your account on our behalf. This charge will not be subject to VAT.[/FONT]

    [FONT=&quot]Even at this stage, we can still re-establish a full service and avoid further action being taken on your account. Please call 08700 765 123 (standard call charges apply) to discuss the options available to you. Or visit Vodafone.co.uk[/FONT]


    [FONT=&quot]Yours faithfully[/FONT]



    [FONT=&quot]Tracey Swenne[/FONT]
    [FONT=&quot]Head of Commercial Delivery Outsource & Strategy[/FONT]

    [FONT=&quot]I have spoken to my official receiver about this and she said to me that there can't take any action against me. And also she told me to send a copy of my DRO order to them. Which I done today. I'm just wondering if they can still past the debt on to other debt collector.
    [/FONT]

    Hi ninja74,

    Thanks for making me aware of this.

    As I'd like to assist you further could you email your details across to me via the contact details in our profile page here and mark it for my attention together with providing a link to your thread?

    Rest assured that as soon as you get in touch with me I'll get this looked into and get back to you as soon as possible.

    Kind regards,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • ninja74
    ninja74 Posts: 5 Forumite
    I have just sent a e mail to Vodafone company representative on here to try to get this sorted.



    Today, I have got other one demanding letter for money from Vodafone. Even though I have sent a copy of my dro order two weeks ago and highlighted the debt.



    I’ve sent a copy of my dro order to Vodafone Limited, PO Box 549, Banbury, OX17 3ZJ.
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi ninja74,

    Thanks for your time on the phone last week.

    As promised, as soon as I have an update on your case I'll get back in touch with you.

    Best wishes,

    Lee

    Web Relations Team

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • ninja74
    ninja74 Posts: 5 Forumite
    Thank you for getting in touch with me Vodafone representative.:)
  • FoggyBrain_2
    FoggyBrain_2 Posts: 1,121 Forumite
    Nice One Vodafone :0)
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