Orange

sgx.saint

Hello.

Anyone claimed against Orange or Moorcroft their DCA?

Somewhere along the lines I have been charged a whopping £500 disconnection charge.

I obviously want to claim this back. So before asking any more questions, I wanted to see if anyone had claimed against them already so that I may get some pointers.

Thanks

Saint

sgx.saint

A little bump for the post

sgx.saint

I'll resurrect this thread from the depths as I intend to claim from them very soon.

Anon

I don't know but this may be different to the bank charges. I believe that the disconnection charge is payable when you try to get out of your contract early - they charge the total line rental for the remainder of the contract? As a result, it could be argued that they are just charging you for the contract that you signed and are getting you to honour the contract (rather than it being a fine).

There is a thread for teleconms on the consumer action group website - there may be useful information on there:
http://www.consumeractiongroup.co.uk/forum/telecoms-mobile-fixed-broadband/

I am sure that people with better knowledge than I on this subject will respond there or here.

Anon