Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

Lil_Me_2

brryssn wrote: »

Any of the jars of spices etc are a good one to ask about..............

Spices are good! I tend to ask for oils/condiments, those types of things that are never in the same place! One of the shops I go in regularly has oil/vinegar at one end of the shop and ketchup/pickles etc at the other end.

Boredupnorth

The_Write_Girl wrote: »

If a mystery shopper carries out a job, say for example at the Halifax, and he/she has to ask about making a complaint, would the counter staff be prepped about this beforehand, or would they see the shopper as just another customer? Would they immediately rumble the shopper?

If this is the one for GR, I have never been rumbled with it. Some staff give good answers and some dont so i would guess they ahve not worked it out at this stage. Remember banks are busy places and they get asked that sort of thing all the time.

polythenegirl

Which one is the posh supermarket? I only ever see bum slapping ones

The_Write_Girl

Misssarahleigh - I'm interested in doing a bit of mystery shopping as I'm on maternity leave and like to keep active. I do investigative journalism which I suppose is similar.

For example if the shopper has to visit a bank and ask about a specific account, is he or she allowed to ask any other questions as a diversion tactic? I would probably use the line 'I'm on maternity leave but...'

I know establishments are alerted to a visit but are they given the details of what the shopper will ask?

Also I'm on SMP. It is ok to be self-employed? Isn't it??

Becles

pinkprincess39 wrote: »

Also I have been asked to ask for an unusual item for the MOS to find for me...any ideas? cant be a Dog/Cat/Animal foodNon-Food items or Loose Vegetable

Something off home baking like glycerine, arrowroot, food colouring, yeast etc.

Something off one of the little side racks like shoe cleaning stuff or haberdashery.

The_Write_Girl wrote: »

For example if the shopper has to visit a bank and ask about a specific account, is he or she allowed to ask any other questions as a diversion tactic? I would probably use the line 'I'm on maternity leave but...'

I know establishments are alerted to a visit but are they given the details of what the shopper will ask?

Also I'm on SMP. It is ok to be self-employed? Isn't it??

I would just follow the brief and ask other questions if it felt natural to do so. Like if you had to enquire about a current account, and they ask about savings account you might ask some extra savings questions.

Yes it's ok being self employed when you are claiming SMP.

yonk

The_Write_Girl wrote: »

Misssarahleigh - I'm interested in doing a bit of mystery shopping as I'm on maternity leave and like to keep active. I do investigative journalism which I suppose is similar.

For example if the shopper has to visit a bank and ask about a specific account, is he or she allowed to ask any other questions as a diversion tactic? I would probably use the line 'I'm on maternity leave but...'

I know establishments are alerted to a visit but are they given the details of what the shopper will ask?

Also I'm on SMP. It is ok to be self-employed? Isn't it??

Basically, don't overthink. You read the brief and do the job, people will do the talking for you. If you're lying, which you are then it's best to keep it simple.

The_Write_Girl

yonk wrote: »

Basically, don't overthink. You read the brief and do the job, people will do the talking for you. If you're lying, which you are then it's best to keep it simple.

I'm pretty good at concocting a story!! ;););)

yonk

The_Write_Girl wrote: »

I'm pretty good at concocting a story!! ;););)

Yep, so am I but less is more. I do this on video now so I have to endure listening to myself waffle...

dazza.mk

The_Write_Girl wrote: »

I'm pretty good at concocting a story!! ;););)

You also generally don't lead the conversation (unless the brief asks you to prod them in a certain direction).

Also you'd have to be careful about your stories, your fictional job had you asking about a current account, with your comments about maternity leave you might well be in for the hard sell for child trust funds/baby ISA's , life insurance & a new credit card to buy all the 'baby bits' from some banks :-)

MysteryMe

This is a first from me, contacted by a shop after they received the MS report I did. :rotfl:

Just had a delightful phone call from the owner of a shop I visited few weeks ago, thanking me for my MS report which they'd just received. The nature of the shop and the circumstances of this particular location I visited meant it wouldn't have been hard to realise it was me once he'd seen the report. Thankfully he said he had no idea I was a MS at the time. I had to leave a real contact number so he looked through his records and decided to ring me. I'm just pleased he received a glowing report (well deserved) and not one slagging him off lol!

It's not my usual location and I would never be able to shop it again anyway but it did take me aback a bit at first but bless him he was genuinely keen to make whatever improvements he could and was pleased for the feedback!