Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

ms_night_ryder

So I finally managed to grab a gr one for tomorrow, it doesnt seem to be covert since you have to have the checklist infront of you, how does everybody find these.


also managed to get 3 stores for the company that cannot be named so I am well chuffed.

ms_night_ryder

So I finally managed to grab a gr one for tomorrow, it doesnt seem to be covert since you have to have the checklist infront of you, how does everybody find these.


also managed to get 3 stores for the company that cannot be named so I am well chuffed.

StabiloBrillo

IMS question, call pay minimum: ? and call pay maximum:? don't really understand this?

Any help would be greatly received.

DPJames

The minimum you'll be paid is X, But the most you'll be paid is Y. Simple really. It must be time based is it?

DPJames

Oh, I've just read the same email. It is time based, £X an hour. So you'll get paid £X for doing the job plus if it takes you a bit more time they'll pay you for it. They expect it to be done in 1hr 45min so the most they'll pay you is £Y.

But the job sounds rubbish. Covert to start then an overt audit. The bit about revealing yourself at the end is it jeopardises you being able to mystery shop the location again because they'll remember you and know what you're doing.

whitelabel

StabiloBrillo wrote: »

IMS question, call pay minimum: ? and call pay maximum:? don't really understand this?

Any help would be greatly received.

sticky jobs ?

its the minimum payment for the first 30 mins, then per min pro rata after that up to the maximum fee

really annoyed as i listed on as 29 mins, and so had got minimum yet had i put 31 i would have got paid more. i can understand the minimum for stores that took 1-10 mins but after that it should be the fixed maximum pay, timings may just have to vary for the next wave im doing

Boredupnorth

ms_night_ryder wrote: »

So I finally managed to grab a gr one for tomorrow, it doesnt seem to be covert since you have to have the checklist infront of you, how does everybody find these.


also managed to get 3 stores for the company that cannot be named so I am well chuffed.

If you read the brief it tells you its not covert and what to say if you get challenged. They are very easy and straight forward to do...easy money really

MysteryMe

I had the same worries but the advice on here was great and I did it with no worries, I just walked along with a clipboard and focussed on the checkpouts and didn't make eye contact with any staff. I was left alone! One thing that I didn't think was overly clear from the brief but is mentioned in the questions is asking how many staff members were assisting or directing customers at checkout areas.



If anyone had trouble entering results on GAP they have extended the deadline for todays submissions to noon tomorrow. The site is was working a minute ago and I've managed to submit my stuff.

Boredupnorth

MysteryMe wrote: »

I had the same worries but the advice on here was great and I did it with no worries, I just walked along with a clipboard and focussed on the checkpouts and didn't make eye contact with any staff. I was left alone! One thing that I didn't think was overly clear from the brief but is mentioned in the questions is asking how many staff members were assisting or directing customers at checkout areas.



If anyone had trouble entering results on GAP they have extended the deadline for todays submissions to noon tomorrow. The site is was working a minute ago and I've managed to submit my stuff.

Thats a great point, I have done dozens of these and because its not mentioned in the brief I always forget to count the staff directing customers. The other thing I dont thing is mentioned is you need to count how many self scan checkouts there are.

MysteryMe

No, you're right they don't mention counting the self scan and I think you have to include them in the grand total but not the actual checkout thing IIRR.