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Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

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  • Lil_Me_2
    Lil_Me_2 Posts: 2,664 Forumite
    I havent been on here for a long time, and I havent done a lot of MS jobs recently. I did a gap job and I cant read the code for me to express the assignment. Is there any way i can get back and see it again, or do i have to email them about it.

    In the original email when you accepted the assignment there should be a link to the questionnaire, try this.

    Berba - unfortunately we're there to report on a snapshot in time. If it's busy and the place is untidy and queues are long then that is what you report. If it allows you to comment you could say things like you thought the wait was ok since they were busy, but the managers/people who read the report should know if you went to a supermarket at peak time that the waiting time will likely be longer. On the flip side, perhaps they need more staff so that the customer experience is the same regardless of whether it's busy or not!
  • TractorGirl327
    TractorGirl327 Posts: 4,077 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    This question has been asked quite often lately so I've added it to the FAQs at the beginning - and have used your reply as the answer, Serendipity, hope thats ok!
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • Lil_Me_2
    Lil_Me_2 Posts: 2,664 Forumite
    This question has been asked quite often lately so I've added it to the FAQs at the beginning - and have used your reply as the answer, Serendipity, hope thats ok!

    I don't think the link Serendipity is thinking about is in the "2 days until you shop" email, it's in the original "your job is now confirmed" email.
  • serendipity2706
    serendipity2706 Posts: 1,843 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    This question has been asked quite often lately so I've added it to the FAQs at the beginning - and have used your reply as the answer, Serendipity, hope thats ok!
    Yep, that's fine. Glad to be of help :)
  • serendipity2706
    serendipity2706 Posts: 1,843 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Lil_Me wrote: »
    I don't think the link Serendipity is thinking about is in the "2 days until you shop" email, it's in the original "your job is now confirmed" email.

    *Off to check*
  • debsjc
    debsjc Posts: 3,222 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just to mention re the link in the GAP emails, they never work for me unless I change them slightly. They always come out with a space in them, which then puts a '%20%' in the address bar, which I have to manually remove.
  • serendipity2706
    serendipity2706 Posts: 1,843 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    edited 21 June 2011 at 8:30AM
    *Off to check*
    Apologies- It IS 'shopper enquiries- your job has been confirmed' with the link
  • s-a-h-
    s-a-h- Posts: 233 Forumite
    I am doing a petrol job for abai, I am just buying goods in the shop. Can I buy petrol while I am there or would the shop be invalid if I have an additional purchase showing on the receipt?
  • squeaky1055
    squeaky1055 Posts: 709 Forumite
    s-a-h- wrote: »
    I am doing a petrol job for abai, I am just buying goods in the shop. Can I buy petrol while I am there or would the shop be invalid if I have an additional purchase showing on the receipt?
    I have purchased petrol along with the coffee etc and always been paid.
  • Dannydebt
    Dannydebt Posts: 224 Forumite
    I don't want to post the Clients name as I don't want to promote a 'Reaction', but is it just me or have the fees dropped a lot !.
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