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Mystery Shopping Thread 20 **PLEASE DO NOT MENTION CLIENT NAMES OR FEES ON HERE**

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Comments

  • ljshopper wrote: »
    As in crap brief,pay etc
    Not the mos attacked me with a knife.

    Worst one ever for me was an RE bed shop.

    I still shiver thinking about it and I have never done one since.

    There was also an esa supermarket where you had to ask the mos what you should have for dinner.Difficult question for the kid when we didnt even live on the same planet.

    Worst one was one of the first I ever done and I guess I was quite naive as nowadays I wouldn't even dream of considering it. The first 30 or so visits for me and for everyone I guess was quite a steep learning curve and I soon find out which visits I was comfortable with.

    My worst was going to an electrical store looking to buy a washing machine and I was to accept every upsell and add on offered. The poor guy I spoke to was uber-efficient and I was offered everything from installation to extended warranty to a years supply of Persil at a knockdown price. Got to the till let the poor lad enter it all into the system and ask for payment then out comes the letter telling him that he had just been mystery shopped. I left the store feeling awful.
  • whitelabel
    whitelabel Posts: 2,217 Forumite
    Hi
    Does anyone know the mileage rate for the company that shouldnt be named please?
    They agreed it, but I can't find the email giving the rate
    Many thanks :)

    there usually isnt a rate, its what ever you agreed at the time....sorry
    Has anyone been allocated the drinks audits (looking at boxes) today by the company who can not be named? If so can they tell me the timescale to get these done in as I can not see it anywhere in the info.

    Thanks

    If its the 2nd week youve been allocated, its by the end of this week i believe
  • ukmonkey
    ukmonkey Posts: 3,024 Forumite
    Part of the Furniture Combo Breaker
    REACT money is pending to go into my bank account for tomorrow.
  • Boredupnorth
    Boredupnorth Posts: 1,014 Forumite
    whitelabel wrote: »
    there usually isnt a rate, its what ever you agreed at the time....sorry



    If its the 2nd week youve been allocated, its by the end of this week i believe
    Hi, Can someone PM me the name of the company that cant be named please....its starting to get on my nerves now who it could be!
  • whitelabel wrote: »

    If its the 2nd week youve been allocated, its by the end of this week i believe

    Just been allocated them today so that makes sense.. I dropped them an email last night just to double check :D
  • tas123
    tas123 Posts: 146 Forumite
    ukmonkey wrote: »
    REACT money is pending to go into my bank account for tomorrow.

    Excellent news!
  • Hi

    It's my first post on here however I have been working as a MS for 8 years. Firs time I have ever encountered a problem with a particular MS company (the big one that shops burgers, pizza, coffee shops, petrol stations). I wondered if anyone has struggled getting the agreed payment out them in the past? I agreed to do an assignment at last minute for an increased fee. I completed the job on time as agreed however the additional fee was never added to the job. They said that the problem would be rectified within 24 hours - this was 2 weeks ago and it still hasn't been altered. I have contacted them via email several times and they appear to be ignoring me now. Not happy about this as I have never let them down! Any advice? thanks.
  • nanaw
    nanaw Posts: 41 Forumite
    edited 16 August 2011 at 8:49AM
    Not sure if your still out there but....

    Whats your native language? I have on occasion seen needs for foreign speaking shoppers. Plus, there are a few companies that work internationally. It may be possible to send them an email as ask if there is anything suitable.

    Hi, sorry had to go to work. Do you know names of these companies? I would really apprieciate it. I am from Poland but I also speak fluent french. thanks
  • secret_gem wrote: »
    Hi

    It's my first post on here however I have been working as a MS for 8 years. Firs time I have ever encountered a problem with a particular MS company (the big one that shops burgers, pizza, coffee shops, petrol stations). I wondered if anyone has struggled getting the agreed payment out them in the past? I agreed to do an assignment at last minute for an increased fee. I completed the job on time as agreed however the additional fee was never added to the job. They said that the problem would be rectified within 24 hours - this was 2 weeks ago and it still hasn't been altered. I have contacted them via email several times and they appear to be ignoring me now. Not happy about this as I have never let them down! Any advice? thanks.

    Gapbuster? You can name them but not their clients. Sadly they have a reputation for ignoring emails to get out of paying people. I did 2 x coffee jobs a few months ago in the same town, and they phoned me claiming I got the reports muddled up. I said I hadn't, how was I to know the manager of the stores (both stores has the same manager) hadn't said that in order to discredit me, the mystery shopper (both reports were dire) and I asked for them to return my work to me so I could double check. They never did, they ignored every email I sent them about it, and I never got paid for the jobs. I was fuming so much I accepted over 20 jobs from their site and never did them and never cancelled them! I thought "that'll teach them" and was actually fully expecting to be sacked but I wasn't!

    * Disclaijmer - I am not advocating accepting jobs you have no intention of doing, this shows very poor practice!

    So ... the answer to your question is you willl not see your premium payment. Gapbuster are rogues.
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • the_cake
    the_cake Posts: 668 Forumite
    Whenever I agree to a job at an increased fee, for GAP or anyone else, I make sure I get the name of the person I spoke to, and when. I note this down on my MS spreadsheet, so if there's any problem I can say "that was agreed with .... "etc., and (so far, touch wood) have never had a problem. Good luck getting your premium. HTH the cake.
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