Someone backed into my car - gave false details

Ruby09

Hi,

I'm looking for some advice. Our car was parked at home (residential car park) and a visitor to a neighbouring property backed into it when she was trying to park. There is a small amount of damage on our car and more on hers. My husband was at home and a witness knocked the door to let him know. When the lady returned to her car, my husband had a chat with her about it - she apologised and gave him her name and phone number as she didn't have her insurance details to hand.

When he called her, the number was wrong. However, she had a flyer in her car advertising a dance class with a name, landline number and mobile - different to the ones she offered. There were also times/location of class. We have her reg number too.

He called one of the flyer numbers and confirmed the lady speaking was the owner of the car. She then started shouting at him saying "how did you get this number, don't you ever call me again..."

The police said they can't help as it's on private property. We're not sure what to do - the damage is about £130. Due to her attitude and giving false details, we would like to make her pay. We don't however want to lose insurance NCD etc. The witness is happy to back us up.

Does anyone have any ideas? We know where her next class is but are unsure whether we should confront her?

Many thanks

Woody._2

Put it in the hands of your insurance company.

mum2one

if you confront her, (despite that she gave false details), it could be seen as harrasment.
If you have a witness to say that she did the damage and you have her reg details etc, ring your insurance company and let them deal with it all, if it was fixed and she denied it thats one of your no claims gone (if you have got no claims protected), if she admits liabilty it go down as third party fault.

bigjl

Woody should be able to give the best advice on the legal implications of this as he says he is Job.

Woody._2

bigjl wrote: »

Woody should be able to give the best advice on the legal implications of this as he says he is Job.

I'll leave it to you as you Topper as claim to be an expert on eveything. But I could give you some council tax advice.

soup

I'd go and see her at the next dance class. What have you got to lose ? Has she even got insurance ? check here. http://www.askmid.com/ type it in as your own vehicle. If she is insured you can find out with what company if you pay £3.75

mikey72

askmid, pay the £3.75, and ring her insurance company direct, make a claim using her real details, and give them the name of the witness to contact. Only advise your insurance company for information as this stage.
(Even advising your insurance for information only may increase your own premium though)

mikey72

As a further post, there is no need to contact her at all, and don't claim from your insurers, they'll treat it as a claim, you'll lose your ncd for the last two years, and they'll only re-instate it when they get paid back.
Even worse, you probably won't actually get any money, as the claim may well be equal to your excess. The excess you'll still have to pursue her insurers for yourself anyway.

Stress to your insurer it's for information only.
You'll probably still get the offer of a hire car, personal injury.....
refuse it all.

forgotmyname

I would go back to the police and give them the reg number and say they hit your car and failed to give
correct details.

I reported a guy many years ago and he got fined + 6 points. He contested it in court i did not have to attend,
He lost and the police sent me his details after so i could claim my damages.

As for private land is it gated stopping public access?

Ruby09

Thanks for everyone's comments - what a great help.

forgotmyname - no, where our car is parked is not gated.

vax2002

A trip to see the duty inspector is all thats required, the police enforce their own rules on private land and so this is no different, the Road traffic Act still applies.