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Cancellation fees - anyone ever escape without one?

house_mum
house_mum Posts: 20 Forumite
Part of the Furniture Combo Breaker
Just looking at changing gas/electricity providers but I have to wait until September as that's when our British Gas fix ends. Spoke to someone at BG today to ask when they don't charge a fee, looking at their wording it states,

"If you cancel the agreement, either by moving to another gas or electricity supplier or requesting to change your gas and/or electricity to another of our tariff(s) at any time prior to 30th September 2011 we may apply a cancellation charge (inclusive of any VAT that may be applicable). The cancellation charges are £30 for electricity and £70 for gas. This charge will not be applied if the agreement is cancelled due to a home move"

so I asked if you "may apply" the charge, when don't you apply it? The answer was that they don't charge if you move. I pointed out that house moves were stated separately, so again when is it not charged, and his answer was "never, we always charge it". I asked why the wording did not say, "we will charge" but he had no answer to that.

So, anyone ever got an energy company do drop the cancellation fee?

Comments

  • t0rt0ise
    t0rt0ise Posts: 4,498 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I got British Gas to drop the charge because they'd messed everything up so badly they let me go.
  • Plushchris
    Plushchris Posts: 3,592 Forumite
    You could always "move out" ;)
    Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently! ;)
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