Sale of Goods Act, how long should a digital camera last?

wealdroam

MamaMoo wrote: »

Let's be fair, after 5 years, the most you could expect would be a partial refund, which will obviously not be possible if the retailer is no longer trading.

Not sure that bit is correct MamaMoo.

Section 75 of the Consumer Credit Act 1974 gives the credit card company joint responsibility with the retailer for SOGA issues.
So CC co should pay out now that retailer has gone.

However, I agree with everything else... it's only going to be a very small partial refund.

Mankysteve

To the op your entitled to a refund of £23.45 if you can prove that the camara failed due to an fault inherent to item. Ie you need to commission a engineers report that's find such, if it find in your favour then you can get that back along with your £23.45.

MamaMoo_2

wealdroam wrote: »

Not sure that bit is correct MamaMoo.

Section 75 of the Consumer Credit Act 1974 gives the credit card company joint responsibility with the retailer for SOGA issues.
So CC co should pay out now that retailer has gone.

However, I agree with everything else... it's only going to be a very small partial refund.

Apologies. I didn't realise you could get a partial refund with a section 75.
You learn something new every day

MamaMoo_2

Mankysteve wrote: »

To the op your entitled to a refund of £23.45 if you can prove that the camara failed due to an fault inherent to item. Ie you need to commission a engineers report that's find such, if it find in your favour then you can get that back along with your £23.45.

I wouldn't say he was entitled to anything, that's for a judge to decide, and tbh, I think a judge would probably deem that 5 years is an appropriate life span for a £140 digital camera...

Mankysteve

MamaMoo wrote: »

I wouldn't say he was entitled to anything, that's for a judge to decide, and tbh, I think a judge would probably deem that 5 years is an appropriate life span for a £140 digital camera...

Of course the decision would be down to a judge but a judge would only be able to come to proper decision with the full availability of evidence. One of which would the engineers report.

A Judge wouldn't just go it been 5 year !!!!!! off, the judge would ask of evidence from the op to prove there claim.

Nilrem

I hate to sound like an echo, but a £140 digital camera from 5 years ago was pretty much entry level, and has lasted well.
£140 for a digital camera in ~05 was roughly the equivalent of a £50 film camera (I think I had the same model for a couple of years, and it was the best compromise between price and a brand name at the time).

If it had been a £500+ camera I'd think you possibly had more of an argument, that of course leaves out the question of how much use the camera has had in the past 5 years, as most devices have a finite life span, and the cheaper ones tend to last a shorter time.
I'd be more than happy if my current camera lasts that long

pulliptears

gordikin wrote: »

I beg your pardon my Kodak 4.2MP (with charging dock!) is fine.

OP you are welcome to purchase the whole lot for £10 + P&P...memory cards thrown in for free...if I can find them!

**giggle** sorry

Guess it depends what you use the camera for, I work with a Canon Digital SLR because I specialised in Photography in the last year of my degree so a 4mp would have been pretty useless to me.

I still have an old Kodak compact digital kicking around somewhere, I use it for 'covert' photos in places where Im not supposed to be photographing , but I think even thats 8MP.

Mids_Costcutter

Jakg wrote: »

I don't think you have a hope in hell of expecting a £140 camera to last for 5 years.

How long would you expect it to last then? 2 years? 3 years then throw away? Do you think our expectations of how long household goods should last have changed over the years, say since the 1970s or 1980s?

neilmcl

I think the consesus is that the camera has had a reasonable lifespan.

I've the exact same camera, roughly the same age, and I tried to use it last week for the first time in a while and it has exactly the same issue, the sensor has packed up. I've moved on I think you should probably do the same or take you chances with the courts, the choice is yours.

shaun_from_Africa

Do you think our expectations of how long household goods should last have changed over the years, say since the 1970s or 1980s?

Without a doubt.
When I purchased my first laptop computer it cost me the equivalent of about 1 months wages, it was big and bulky and had about the same processing power as a housebrick.
I bought another laptop a few weeks ago and this cost me about £500.

The old laptop was built to last with a solid case and extremely well put together, but the new one is far flimsier and I will be amazed if it lasts half as long as my first one.
This is where the problem lies. Nowadays you can get something that is extremely well made but you will have to pay a premium for it, or you can get an average "run of the mill" mass produced item far cheaper, which is what the majority of people want.

Whether it's a camera, car, watch or computer, the old adage "you get what you pay for" is generally true, and as already mentioned, a £140 camera in 2006 was nowhere near the top end of what was available and so its expected life also wouldn't be near a camera that was priced at far more than this.