Avast Preventing Internet Browsing

Top_Banana_2

I've used Avast for years without problem.

The other day I was prompted to download the updated version. I checked it out and it was fine. So I downloaded it.

I've now found that Avast actually prevents me from using any internet browser (IE, Firefox, Chrome). I get messages like 'IE cannot display this page' on all websites.

But, when I disable Avast my browsers can view the net as normal.

I've uninstalled it and re-downloaded it and it is no better.

I've disabled/deleted WebRep and Sandbox, too.

Do you know what has gone wrong?

I've had to use AVG in the meantime, but this makes my connection so slow.

Thank you very much.:p:p

RussJK

Three times in the last few months that they've had bad updates that caused this for everyone who got the bad update, but it doesn't seem to be the case for you as I've not seen the usual complaints elsewhere.

Did you use the aswCLEAR tool? http://files.avast.com/files/eng/aswclear.exe

Might be worth a post in the Avast forum:
http://forum.avast.com/index.php?board=2.0

closed

working ok here
which program and definitions version have you got, right click avast icon, about

disable the webshield in the meantime

Top_Banana_2

Thanks Russ.

I'll try the tool and post on the Avast forum.

Ta!

Top_Banana_2

closed wrote: »

working ok here
which program and definitions version have you got, right click avast icon, about

disable the webshield in the meantime

I have Program version: 6.0.1125
Virus def version: 110613-0.

closed

same here, maybe post a hijackthis log

gonzo127

hm my virus definition is 110613-1 to update it see if that sorts it

spg_SCOTT

Firewall?

• Does it allow avast access? (avastSvc.exe, avast.setup)

What windows version?

• There was an issue in some 7 SP1 64 bit systems where the webshield would block browsing until the webshield was restarted.
• Seems the fix for this was: Settings (upper right corner of GUI) -> Troubleshooting and enable the "Load Avast service only after other services..."

Top_Banana_2

Thanks, Scott.