EDF Surcharge

Gareth56

I've just noticed on my 2011-2012 statement something called a 'Surcharges' for a particular sum of money. Does anyone know what this is and what it's a surcharge for?

Thanks

Gareth56

My house was built in the 60s and has always had gas. The only thing I can come up with is it's the standing charge that my particular tariff attracts. The surcharge is about £156 for 2011-12

Gareth56

kjsmith7 wrote: »

Very likely, but might be worth giving them a call/e-mail just to check?

Calling EDF!!!!!

I may try an email you never know.

Thanks.

t88tommyb

Gareth56 wrote: »

Calling EDF!!!!!

I may try an email you never know.

Thanks.

Did you find out what this £150 was? I have the same charge.

Bark01

t88tommyb wrote: »

Did you find out what this £150 was? I have the same charge.

Its the standing charge.

t88tommyb

Bark01 wrote: »

Its the standing charge.

I thought EDF removed standing charges? Why does it differ per household?

HalloweenJack

it depends on the tarrif - if you have tier 1 and tier 2 rates then theres no SC (although really the SC is folded into the tier 1 rate) - with a standing charge you`ll get 1 rate for energy (unless its E7 then theres day and night rate as well)

Gareth56

kjsmith7 wrote: »

Very likely, but might be worth giving them a call/e-mail just to check?

I asked for a call back which came today!!!! Not bad customer service from EDF, called June 14th for a callback it arrived 1 month later. Turns out it's a standing charge.

backfoot

Great idea to call it something else.....;)

I suspect it's really to pay for a new IT system and a few more phones.