Dads LG 5o Inch tv Broke after 2 years 2 months help please

genewizard

Hi I am hoping someone can help my dad's LG 50inch tv went off last night the standby light is on but no picture and no sound we can't afford a new one but is hoping someone can help us with any rights we may have the tv was bought from curry's and I believe it was purchased using his debit card but he didn't get the extended warranty the tv has been well looked after so it has not be broken by neglect any help would be great please x

CoolHotCold

First thing to do is try LG on 0844 8471400 You never know, they might offer a FOC repair. However this is entirely down to LG as they have no responsibilities as your rights are with the retailer, however it never hurts to ask first.

Can you give us any more information such as Price paid and the model number?

genewizard

Hi its the LG 50PG30 he paid £599 for it as it was in the sale and had £500 off the price x

Aginoth

cross posted https://forums.moneysavingexpert.com/discussion/3293210

dreamypuma

https://forums.moneysavingexpert.com/discussion/3073916

Read post 4 or feel free to use the search function for a million and one threads on similar subjects.

genewizard

Ok we got a tv engineer to have a look at it and the tv is unfixable so I emailed LG and they basicaly said contact Curry's they sold you the tv

Unintentional

genewizard wrote: »

Ok we got a tv engineer to have a look at it and the tv is unfixable so I emailed LG and they basicaly said contact Curry's they sold you the tv

Ask the engineer to produce a report if it is a inherit fault and not of your own. then contact currys

CoolHotCold

Unintentional wrote: »

Ask the engineer to produce a report if it is a inherit fault and not of your own. then contact currys

Actually contact Currys first, as they may not ask for a report done.