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paypal vs bank
popadom
Posts: 822 Forumite
Hi
I got an email yesterday from paypal:
On 6 Jun 2011, we attempted to transfer 5.99 GBP from your bank account, ending in *****. This transfer was returned by your bank on 10 Jun 2011 for the reason below:
The bank is disputing the Direct Debit Instruction (DDI).
As a result, this bank account has been removed from your PayPal account. Please contact your bank for more information or add a new bank account. Please do not contact PayPal because this is entirely an issue between the account holder and their bank.
Yours sincerely,
PayPal
I called paypal up and the bank has denied the charge. So i call the bank -worried as i never issue a direct debit. They say "ok we wont allow it". I then call paypal who says "its not an actual direct debit, we just call it that." Call the bank again to allow the transaction. Ive now had two rejected(the problem may not have been resolved yet) I have no re added my bank but has anyone else had this issue?
I had plenty of money in my account for the transactions (5.99 and 7.99) but the bank have let paypal take money for two years-why issues now?
p.s paypal also added:
You recently attempted to transfer funds from your bank account to your PayPal account.
Your bank declined the funds transfer on 10 Jun 2011.
We have charged your card, which you chose as your backup funding source, to complete your payment to support@valuemystuff.com.
I got an email yesterday from paypal:
On 6 Jun 2011, we attempted to transfer 5.99 GBP from your bank account, ending in *****. This transfer was returned by your bank on 10 Jun 2011 for the reason below:
The bank is disputing the Direct Debit Instruction (DDI).
As a result, this bank account has been removed from your PayPal account. Please contact your bank for more information or add a new bank account. Please do not contact PayPal because this is entirely an issue between the account holder and their bank.
Yours sincerely,
PayPal
I called paypal up and the bank has denied the charge. So i call the bank -worried as i never issue a direct debit. They say "ok we wont allow it". I then call paypal who says "its not an actual direct debit, we just call it that." Call the bank again to allow the transaction. Ive now had two rejected(the problem may not have been resolved yet) I have no re added my bank but has anyone else had this issue?
I had plenty of money in my account for the transactions (5.99 and 7.99) but the bank have let paypal take money for two years-why issues now?
p.s paypal also added:
You recently attempted to transfer funds from your bank account to your PayPal account.
Your bank declined the funds transfer on 10 Jun 2011.
We have charged your card, which you chose as your backup funding source, to complete your payment to support@valuemystuff.com.
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