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Alarm going off!

Had aphone call today from my letting agents saying my house alarm was going off. My new tennants have only been in for a week and this it the first time it has gone off. It was fitted 8 years ago and has passive sensors. Apparently, the one in the hall is glowing red all the time rather than flickering on and off. As I live 100 miles away, I am scared that if they get an alarm person in it is going to cost me a fortune. Could an electrician fix this or might I need a new passive to be fitted.

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