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Customer owes money

Have a customer who purchased items from us in January, finally got a cheque out of them in May which unfortunately bounced have looked at small claims court but looks quite expensive (amount owed £70.75) any suggestions as to what else I can do would be gratefully appreciated . The cheque was returned marked return to drawer and instructions to find another way of obtaining the money. he is also not answering his phone and is never there when we call round.

Comments

  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Turn up at his premises and ask for it in person?
  • diable
    diable Posts: 5,258 Forumite
    begbeer wrote: »
    and is never there when we call round.
    paddyrg wrote: »
    Turn up at his premises and ask for it in person?

    Thats been tried, name and shame put cheque up in shop with notice warning people
  • paddyrg
    paddyrg Posts: 13,543 Forumite
    Eh? I'd imagine he must be there *sometime*? Or if we're saying he's done a runner, then there's no chance of serving a small claims court notice either :-$
  • begbeer
    begbeer Posts: 225 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    he is a farmer and has a long drive , sees someone coming and hides!!
  • diable
    diable Posts: 5,258 Forumite
    If he is a farmer then turn up at midnight and wake him up.
  • Premier_2
    Premier_2 Posts: 15,141 Forumite
    10,000 Posts Combo Breaker
    begbeer wrote: »
    Have a customer who purchased items from us in January, finally got a cheque out of them in May which unfortunately bounced have looked at small claims court but looks quite expensive (amount owed £70.75) any suggestions as to what else I can do would be gratefully appreciated . The cheque was returned marked return to drawer and instructions to find another way of obtaining the money. he is also not answering his phone and is never there when we call round.

    I think it's £25, perhaps £30 to file a summons.
    Don't forget you can add that to the amount owed/claimed.

    Of course you need to be sure the customer has the means to pay, because if they have no money/assets, you will be thowing good money after bad however you pursue them.

    Look at reviewing your credit facility offering arrangements. If in doubt, demand payment in full before goods or services are supplied.
    "Now to trolling as a concept. .... Personally, I've always found it a little sad that people choose to spend such a large proportion of their lives in this way but they do, and we have to deal with it." - MSE Forum Manager 6th July 2010
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