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DRO Clean up help

Once again I find myself consulting you wonderful MSEers after not getting the info I need elsewhere. It's just a quick question this time.

I've sent off the clean up letters asking for the accounts to be marked as settled or satisfied on the credit reports. Lloyds TSB have written back saying their policy is only to show part-settled for a DRO or Bankruptcy and that only accounts which have been paid off in full can have settled/satisfied status - Is this right? After reading the template letter I was under the impression they were obliged to show settled/satisfied.

Thanks in advance, it's much appreciated.
If it wasn't for the mistakes I made in the past (and learned from), I wouldn't be who and where I am today. It doesn't matter if you've cocked up, what matters is that you put it right and apologise. x

Comments

  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    Yep. That is correct.

    The letter sorta just asks for it to be marked as settled/satisfied as obviously that would be the best outcome for you.

    However, it is acceptable according to the ICO for it to be marked as a partial settlement.
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
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