Nintendo DSi

waterhouse_melons

mine cancelled too anything we can do about this?

bettyboo333

I'm very confused I've had the dreaded cancellation e mail but when I log into my Amazon account it's still there stating dispatching soon what are they playing at.... I've already sent them a e mail reply to state how angry at them I am that it's taken them over 24 hrs to cancel!!!

azza87

waterhouse_melons wrote: »

anything we can do about this?

I know on their website they have a line in their terms and conditions saying if they discover a pricing error they will contact you to ask if you wish to keep the order at the full correct price or cancel the order.

As far as I know they don't have anything like this in place on their amazon store front (I can't find it anyway), so maybe we can question their cancellations?

I'm not sure really.

Issyc

My £19.98p laptop has been cancelled too! I can't understand why!

caz2703

My order is still sitting there as well. One of my items was the Apple Clock which I 'got' at £3.99. They're selling it again at £5.99 so not a huge difference. I will admit that the Anti-gravity platform I 'got' at £3.49 is a lot cheaper than their new selling price of £49.99 but no rhyme nor reason to the prices we saw last night.

Not amused one bit. They let the keyring & fridge magnet orders go through but not this!

bensonhedgesno1

caz2703 wrote: »

My order is still sitting there as well. One of my items was the Apple Clock which I 'got' at £3.99. They're selling it again at £5.99 so not a huge difference. I will admit that the Anti-gravity platform I 'got' at £3.49 is a lot cheaper than their new selling price of £49.99 but no rhyme nor reason to the prices we saw last night.

Not amused one bit. They let the keyring & fridge magnet orders go through but not this!

I got a cancelation email too but brought a few different things and the email doesnt state what item/s has been cancelled
All the items say despatching soon and theyve taken the money for them too!!! Anyone know anymore??
Thanks OP; enjoyed shopping!

bensonhedgesno1

:DJust noticed that theyve processed some of the orders i made and taken the money this morning, my cancelation email came yesterday, items showing despatching soon....confused!

pretzelnut

princesswoo wrote: »

9.37 am

9am staff arrive at work.
9.02 staff start processing orders
9.05 staff start scratching heads
9.06 staff call manager
9.07 manager scratches head
9.08 manager thinks pants - need scape goat who can I blame, knew I shouldnt have opened that botle of whiskey in the office.
9.10 manager calls meeting
9.15 phonecall to lawyer, to check legalities of cancelling misprices items and to check that the firing draw is drawn fairly, so no one can claim it's been rigged
9.20 It deparments names are put in a hat for the ''firing draw''
9.21 name is drawn
9.22 manager breathes sigh of relief
9.25 staff member fired and desk cleared
9.35 lawyer agrees cancellations can be made
9.36 email sent
9.37 emails recieved.

They were super slow on this one, taking till 8.20PM to cancel.

However I notice some of you have had money taken, this probably hasnt been taken at all just a pending payment from when you placed the order.
This doesnt mean that your oder will go through as it's just a ''holding'' payment that your own bank placed on you to ensure the funds were there when iwoot requested it upon dispatch. You should have this back in a few days, once the hold has been released.

Is there anything you can do - NO not a thing. Move an and try again, you never know you may get lucky at some point.

Northernstar

I have had a cancellation email as well, only purchased 2 items, the email does not state which or what they are cancelling, they have also taken payment for both items out of my bank account, also on amazon it still reads dispatching soon.

Issyc

I had the cancellation e-mail too but my order is saying dispatching soon.