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Kays Catalogue

Butterfly_Brain
Butterfly_Brain Posts: 8,862 Forumite
Part of the Furniture 1,000 Posts I've been Money Tipped! Post of the Month
edited 9 June 2011 at 3:18PM in Praise, vent & warnings
Fuming I ordered a book for DH - catalogue price £13 and when it arrived it was priced as £9.99 not happy because it clearly states that customers do not pay postage or interest on items. I have tried to get in touch with no luck so I have written them a letter and I am reporting them to the OFT :mad:

I only ordered it because they said that if I didn't order anything from the current catalogue they would take my £55 commission fee :mad:
Blessed are the cracked for they are the ones that let in the light
C.R.A.P R.O.L.L.Z. Member #35 Butterfly Brain + OH - Foraging Fixers
Not Buying it 2015!

Comments

  • System
    System Posts: 178,364 Community Admin
    10,000 Posts Photogenic Name Dropper
    catalogues always charge more than the rrp , its how they make their money.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • balmk
    balmk Posts: 624 Forumite
    Unfortunately, the prices stated on books (usually on the barcode section) are prefixed by RRP whih means that it is only the recommended retail price, not the price at which a retailer must charge.
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