PippA - HFO chasing unknown debt

PippaA

PS Note the inventive punctuation and strange use of language.

nottoolate

report them again

PippaA

Wonderful news! Local Trading Standards Service have taken up my case with HFO! They are dealing with them directly for me. It turns out to have been a nasty case of Identity fraud!

fatbelly

PippaA wrote: »

Wonderful news! Local Trading Standards Service have taken up my case with HFO! They are dealing with them directly for me. It turns out to have been a nasty case of Identity fraud!

Good! Trading Standards can give them a lecture on the OFT Debt Collection Guidance at the same time.

jellybean39

hey goodnews pippa.
Pays to fight them when you know its not yours. Glad you kicked there butt!!!!!!!!!!1

cjgoodsell

PippaA wrote: »

Today I have received another letter from this undescribable firm. In it they say, I quote,
"We are writing further to our last letter regarding your fraud claim you raised on this account in your name. We have received none of the requested documentation, for us to investigate this matter for you. We will not send out any documentation to you, until we have clarification on what you situation is
As we advised you previously we are only able to hold an account for 28 days with no action taking place. If we do not hear from you withing the next 7 days from the date on this letter we will assume you do not wish to proceed with your fraud claim and the account will be referred back to collections department. However should you require more time to collate the documentation we have requested, please contact our offices to confirm the same.
We look forward to hearing from you!" end quote
So this looks like stalemate. I am certainly not sending them any proof of my identity or proof of addresses since 2001 and they will not send me the name on the debt, the signature on the credit agreement or the date, place and who made the last payment (if any) .
What on earth do I do now!

Hi Pippa.

i keep getting the same... So i keep going back with a new letter... But they stupidly sent me statements and an application form... So I guess I am kinda lucky in that...

Good to hear you are getting some support from your TS...

PippaA

Fantastic News ! Thanks to your goodselves and Buckinghamshire Trading Standards I have now had a letter from HFO saying that they can confirm that the account was fraudulent and that they will not be taking any further action. They are also informing Credit Agencies to remove the registered default from my credit report.
It would appear that a credit card was taken out using my name and address in 2000 and was used and payments made against it up until 2006. The same address had been used throughout but I was able to prove that I moved in 2004.
Of course, there was no apology!
Thank you all for you considerable help in settling this matter. I don't know what I would have done without you.

PippaA

The Office of Fair Trading has contacted me and want me to provide a witness statement!
So, perhaps, this dreadful firm may still be "struck off".:T

fermi

PippaA wrote: »

The Office of Fair Trading has contacted me and want me to provide a witness statement!
So, perhaps, this dreadful firm may still be "struck off".:T

Excellent.