Ombusman

ultimatedingbat

Heya, can anyone give me advice on the ombusman service/enviromental health? we are looking into reporting the housing association who owns the flat my boyfriend lives in. They have been very negligent towards him in the past couple of months and we are getting distressed!

G_M

Isn't Google just the best?

ultimatedingbat

Thank you for that. I struggled with google and kept getting a load of random sites and I wasnt sure which was ther ight one to go to. Thanks for that Although no thanks for the sarcasm

squinty

Be aware that the Ombudsman will usually only look at a case if it has been through the Housing Associations own complaints proceedure first.

Have you done this?

ultimatedingbat

We're going through the third stage of it now. we've gone through informal chats, phone calls, written letters etc