We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Can i claim my credit now?

partysis81
partysis81 Posts: 192 Forumite
Hi, hoping someone can advise me :)

Looking on my online account with Atlantic, i am in credit with both gas and electric.

My gas is in credit by £53.25, and my electric is £268.10.
I pay gas monthly dd of £64 and elec £71, i tried to tell them when they set these amounts that it was too high, but they wouldnt listen.

My new bill is due 4th Aug, so before then they will recieve another £128 for the gas and £142 for elect.

If i ring them with a meter reading, will i get this current credit back? or will i have to wait until august?

If they were to send me the current credit amounts, surely the money theyll get in the next two payments is enough to go towards the next bill, plus it will be the most recent bill since turning off the heating after the winter, so is always lower.

Also, does anyone know if atlantic are offering any capping deals at the moment? as i was going to ask them when i ring about the above xx
Helen
xx
Mother of Twins - Please excuse my "double" baby brain!

Comments

  • george1939
    george1939 Posts: 135 Forumite
    partysis81 wrote: »
    Hi, hoping someone can advise me :)

    Looking on my online account with Atlantic, i am in credit with both gas and electric.

    My gas is in credit by £53.25, and my electric is £268.10.
    I pay gas monthly dd of £64 and elec £71, i tried to tell them when they set these amounts that it was too high, but they wouldnt listen.

    My new bill is due 4th Aug, so before then they will recieve another £128 for the gas and £142 for elect.

    If i ring them with a meter reading, will i get this current credit back? or will i have to wait until august?

    If they were to send me the current credit amounts, surely the money theyll get in the next two payments is enough to go towards the next bill, plus it will be the most recent bill since turning off the heating after the winter, so is always lower.

    Also, does anyone know if atlantic are offering any capping deals at the moment? as i was going to ask them when i ring about the above xx


    Not only will you get your credit back but on the 13th month they give you cash direct into your bank account equal to one months direct debt payment they estimated
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.5K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.5K Work, Benefits & Business
  • 601.4K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.