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hp photosmart problem,help needed
miranda2
Posts: 13 Forumite
in Techie Stuff
I have so many issues with my laptop but this latest is driving me mad.
My photographs stored in the hp photosmart 1.9 package can't be accessed.Every time I try to look at them I get a message "hp photosmart has encountered a problem & needs to close." That's all I get. I've tried uninstalling the software,running diagnostics & systen restore,all to no effect. Now for some reason my other storage system (fujifilm finepix,hardly ever works well hence my continued use of hp) has erased a file (more likely something to do with my 6 year old on a bbc photo download website,when the issue arose) which I hadn't yet backed up so I really need the Hp system to open.
Sorry if I'm not being too coherent,I am not very computer literate & never have time to get better.
I would be grateful to any kind person who has any idea what I've done & how I can make it better again.
Ta very much
Miranda
My photographs stored in the hp photosmart 1.9 package can't be accessed.Every time I try to look at them I get a message "hp photosmart has encountered a problem & needs to close." That's all I get. I've tried uninstalling the software,running diagnostics & systen restore,all to no effect. Now for some reason my other storage system (fujifilm finepix,hardly ever works well hence my continued use of hp) has erased a file (more likely something to do with my 6 year old on a bbc photo download website,when the issue arose) which I hadn't yet backed up so I really need the Hp system to open.
Sorry if I'm not being too coherent,I am not very computer literate & never have time to get better.
I would be grateful to any kind person who has any idea what I've done & how I can make it better again.
Ta very much
Miranda
0
Comments
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A quick fix could be to download google picasa, its a very useful program for images and when run will search your computer for all your images and put them all in one place.
I personaly never like the programs issued with digi cameras etc.
oh by the way, picasa is free....
http://picasa.google.com/kicking squealing gucci little piggy.0
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