Forensic @ hotelopia

pvt

jhp wrote: »

They are part of The TUI GROUP ( Thomsons etc)

Which is a German company!

Degenerate

On balance, I think it's genuine. I also think I would not do business with a company with such quaint practices, as I would not trust them to handle my details securely.

maestro2001

I have received the same email from this company. The amount on the authorisation form is for more than four times the amount that was on the original recepit. I have forwarded the email to their customer services department and await a response. It is also difficult to contact them by phone, they don't seem to operate the hours stated on the website. I trusted this company as they are part of the TUI group but I am not comfortable giving the information requested and am even more concerned at the price jumping to four times the original cost. I'll keep you updated!

coolesticeking

I've never had any dealings like this - And to be honest if it was me I would just cancel the lot.

When I visit a hotel, they simply do what they do in every other place that accepts cards.

Insert card into PIN Pad, put PIN in and do a pre-auth. I then go back at the end of the stay and put my PIN in again to finalise the amount I need to pay to settle the bill.

Wanted to do anything else? I would just tell them I would find somewhere else - Not many places that don't wan't to accept your cash these days!