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Alarm telephone dialler - suitable w virgin cable phone lines?

dada44
dada44 Posts: 247 Forumite
Hello - looking to move from BT to Virgin cable telephone. There is a speech dialler present in the property, that dials a number everytime the alarm goes off.

Our alarm guy says that the speech dialler only works on BT lines as BT operate with 50V. And Virgin operate on 30V or 50V. He recommends getting a new speech dialler, if we move to Virgin.

I was wondering if anyone had any experience with this? I would think that a phone line's voltage would not make a difference, as the phones would not need any changes, so why would the speech dialler?

Comments

  • phill99
    phill99 Posts: 9,092 Forumite
    Part of the Furniture 1,000 Posts
    Try speaking to Virgin
    Eat vegetables and fear no creditors, rather than eat duck and hide.
  • Mrs_Arcanum
    Mrs_Arcanum Posts: 23,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 4 June 2011 at 3:15PM
    Or ask over at Cable Forum There are some helpful people there including VM staff
    Truth always poses doubts & questions. Only lies are 100% believable, because they don't need to justify reality. - Carlos Ruiz Zafon, The Labyrinth of the Spirits
  • Nile
    Nile Posts: 14,766 Forumite
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    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="forumteam@moneysavingexpert.com"]forumteam@moneysavingexpert.com[/EMAIL].
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  • DVardysShadow
    DVardysShadow Posts: 18,949 Forumite
    dada44 wrote: »
    ... Our alarm guy says that the speech dialler only works on BT lines as BT operate with 50V. And Virgin operate on 30V or 50V. He recommends getting a new speech dialler, if we move to Virgin.
    Sounds like piffle to me. Handsets should work equally well on Virgin or BT exchange lines and they were originally spec'd for BT lines on 50V. I am not aware of special handsets for Virgin lines ...

    There may be other issues which make it a good idea to change dialler, but lin voltage ain't it, I am sure
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • dada44
    dada44 Posts: 247 Forumite
    thanks for your replies. i've spoken to virgin, and they could not give me an answer.
  • Owain_Moneysaver
    Owain_Moneysaver Posts: 11,393 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    dada44 wrote: »

    Our alarm guy says that the speech dialler only works on BT lines as BT operate with 50V. And Virgin operate on 30V or 50V. He recommends getting a new speech dialler, if we move to Virgin.

    Phones should be tolerant to a wide variety of line voltage. Some old switchboards ran on 10 or 24 volts rather than 50 volts. However that doesn't mean that everything will accept a lower line voltage and you may indeed need a new dialler.

    You can get diallers that work on the mobile phone networks if you find it difficult getting one that works on cable, or if the cable wiring is vulnerable to being cut.
    A kind word lasts a minute, a skelped erse is sair for a day.
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