Can they do this

tankgirl1

snowman2 wrote: »

On a more practical note, some insurance companies will allow a "pre-authorisation claim". A form is sent to them and they say yes or no to the treatment plan. The referral centre might accept this as they now they will get their money paid.

Oh, Bo Nidle - I refer my patients when needed to the best place to get them fixed, not to my mates. Referrals are not used in the way you suggest

A very good point about pre- authorisation forms!

And I would like to back Snowman up, that vets do NOT send referrals to 'their mates' - they send them to the vet they know can help!

I worked at a vets in Cheshire and often had referrals from Ireland and down south! And the referral vet in question was not mates with anyone - he was just one of the best in his field!

Ilona

bex4adz wrote: »

He is a Patterdale Terrier. That is interesting to know, did the tablets work?

Just been speaking to my friend on the phone. She said the anti inflamatory tablets did work, but coupled with the less excercise routine, and it took quite a lot of months. Henry is now just over two years old, and doesn't limp any more.

But... your dog may have a more serious condition. My friend suggests looking on a web site for your particular breed, find a forum, read what other owners are saying about them, is this a common problem. She also said that if your dog has an operation to correct the bone length, wouldn't the bones keep on growing after, as it is only a puppy and not yet full size. We are not vets, so this is just an opinion.

Perhaps go to another vet for another opinion. Good luck.
Ilona

chris_n_tj

My dog has an ongoing condition that requires meds and regular blood tests. We are insured with Pet Plan and they pay direct, I cant fault the speed in which they sort things out and they always send me a statement showing how much has been paid.

It was my my Vet that offered to claim it direct as well, I didnt have to ask. I hope your dog is sorted out soon, please let us know how he gets on wont you. xx

melbury

Have just posted on another thread and then found this one.

I have a dog with an ongoing condition who is currently insured by Petguard. Received letter from them today saying they will not be renewing our policy because their underwriters NIG have pulled out of pet insurance.

Trouble is he had cover for lifetime conditions, but no other company is going to take him on.

I just don't know what to do for the best. I don't think complaining will get me anywhere.

Would another company even take him on?

Any advice greatly appreciated.

bagginslover

Another company will take him on, but his current (and any previous conditions) will be excluded.

bex4adz

Thank you everyone for your replies. I enquired about the pre authorastion and the vets have agreed to do this, so I spoke to my insurance provider and they are going to arrange it for me.

Thanks again, I will let you know how he gets on

elsien

Just to let you know that when mutt was referred to a specialist, I had to pay before I could take her home - I had been told the consultation was £250, but didn't realise that was literally just for walking through the door, and by the end of the day all the tests had racked up over £1000. Luckily I had my credit card and put it through that, and petplan paid up really quickly so the cheque came through before my cc bill was due.
The amounts can get very scary very quickly though, and I don't feel that I was told this at the time.

It wouldn't have made any difference as I'd have gone ahead anyway, but I had to travel a couple of hundred miles to the specialist and if I hadn't had my credit card with me I'd have been completely stuffed.

snowman2_2

bex4adz wrote: »

Thank you everyone for your replies. I enquired about the pre authorastion and the vets have agreed to do this, so I spoke to my insurance provider and they are going to arrange it for me.

Most vets are happier when they know who is paying the bill Fingers crossed it will all go well

elsien wrote:

Luckily I had my credit card and put it through that, and petplan paid up really quickly so the cheque came through before my cc bill was due.

Decent insurance companies will pay before credit card bills become due and it is a clever way of doing things. You have to pick your company though........