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E-mail for Direct Line

Hi

Recieved a renewal notice from Direct Line recently, advising me that I don~t need to do anything, they can renew my car insurance automatically. Fine, except I want to cancel, but no matter how many times I try to ring them no one seems to pick up...exceptionally high call volumes, yada yada...

Was wondering if anyone had any e-mail contact therefore for DL, since I cannot find any info on their site.

If push comes to shove, is it OK to just cancel the Direct Debit through the bank...

Should also point out that I am currently on holiday abroad, so I REALLY do not want to be hanging on the phone waiting for someone to respond.

Thanks!

Comments

  • vax2002
    vax2002 Posts: 7,187 Forumite
    Press the button to get a quote they answer straight away
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi


    If push comes to shove, is it OK to just cancel the Direct Debit through the bank...

    Do not cancel the direct debit without contacting them, they will renew the policy then chase you for the money when they find they cannot take the payment from your account.
  • adamc260
    adamc260 Posts: 2,055 Forumite
    vax2002 wrote: »
    Press the button to get a quote they answer straight away

    Even that line is a lovely 0845 number... paying.. to get a quote!? Having a laugh Direct Line ...
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