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  • AdamH25
    AdamH25 Posts: 30 Forumite
    Ralphy101 wrote: »
    Then you need to take this up with the FSA pronto!

    The FSA? Advice please!

    Thanks

    Adam
  • dresdendave
    dresdendave Posts: 890 Forumite
    Part of the Furniture 500 Posts Photogenic
    AdamH25 wrote: »
    The FSA? Advice please!

    Thanks

    Adam

    Just google FSA and you will be able to check them out.
  • Tixy
    Tixy Posts: 31,455 Forumite
    Not sure the FSA would help here? Possibly you could go to the FOS with a complaint after you've followed the full complaint procedure. Your bank are not under any obligation to freeze interest & charges, although they often will if you can prove your financial situation has changed and that you are trying to repay your debts/ get on top of your finances.

    But it might be an easier option to look into reclaiming charges under financial hardship rules if you would be likely to be eligible - have a look here - http://www.moneysavingexpert.com/reclaim/bank-charges
    A smile enriches those who receive without making poorer those who give
    or "It costs nowt to be nice"
  • AdamH25
    AdamH25 Posts: 30 Forumite
    Tixy wrote: »
    Not sure the FSA would help here? Possibly you could go to the FOS with a complaint after you've followed the full complaint procedure. Your bank are not under any obligation to freeze interest & charges, although they often will if you can prove your financial situation has changed and that you are trying to repay your debts/ get on top of your finances.

    But it might be an easier option to look into reclaiming charges under financial hardship rules if you would be likely to be eligible - have a look here - http://www.moneysavingexpert.com/reclaim/bank-charges
    thanks for the advice.

    Adam
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