Letting agency refusing to refund locksmith fees - Advice needed

halibut2209

Flyboy152 wrote: »

Unde what part of any Assured Shorthold Tenancy agreement would that be allowed?

I said they could evict ASAP. If that means giving them a months notice then so be it. They don't need a reason as long as they give the right amount of notice.

As for the oven, I just took it as a poster suggesting that the OP embellished his story a little in order to get his money back

Flyboy152

halibut2209 wrote: »

I said they could evict ASAP. If that means giving them a months notice then so be it. They don't need a reason as long as they give the right amount of notice.

As for the oven, I just took it as a poster suggesting that the OP embellished his story a little in order to get his money back

They most certainly do. If the tenant has an Assured Shorthold Tenancy, the landlord cannot evict them, without a court order served with a section eight notice (and changing a lock is not a good enough reason) until the end of the tenancy and a month is not the right amount of notice. Even then, there are rules that need following.

halibut2209

Interesting. Just looked through my tenancy agreement (assured shorthold) and that states that the landlord can give one month's termination. Not that he will, cos we never hear from him!

Flyboy152

halibut2209 wrote: »

Interesting. Just looked through my tenancy agreement (assured shorthold) and that states that the landlord can give one month's termination. Not that he will, cos we never hear from him!

In which case (if it is as read and your tenancy is for a fixed term), that is an unlawful term and wouldn't be enforceable.

forgotmyname

I would just refit the faulty lock when i moved out.

PZH

forgotmyname wrote: »

I would just refit the faulty lock when i moved out.

And then you would get a deduction from your deposit for the replacement of a faulty lock.

Flyboy152

phoodless wrote: »

And then you would get a deduction from your deposit for the replacement of a faulty lock.

No, because the fault will be the responsibility of the landlord, not the tenant.

mynameisdave

Flyboy152 wrote: »

It is unreasonable for the landlord or letting agent to not make adequate arrangements in the event of an emergency, relating to any maintenance issues. What would have happened if there was burst pipe, or a gas leak, that an immediate solution would be required to protect the assets of the landlord. Should the tenant wait a day or two, for the letting gent or landlord to respond, before arranging for repairs to be made?

What part of my posts do you not seem to be understanding.

OP called the agent, got no response. On a different day they called the landlord.

IF the landlord provided their phone number to contact in emergencies but the OP did not have that to hand that is not the landlords fault.

It is unreasonable to expect the landlord to pay if he provided an alternative contact number to use in emergencies which was not used in an mergency.


Edit: I see now the position has been clarified that they only have the contact details for the LA. In that case, OP, you are more than entitled to claim the money back. The LL/LA may be dragging their heals and if they keep doing so then it may need a letter before action to show you mean business. Going to court may require you to prove the lock was faulty. If you can get anything in writing from the locksmith then that would be great.