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Quick question regarding Mortage Protection

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Comments

  • marshallka
    marshallka Posts: 14,585 Forumite
    Thank you, we are very pleased with the outcome and although after my first post on here I felt as though I wouldn't really have a case as it was their word against ours but it just proves that it was worth making the call. :j
    So there you have it. We are always told on here about MPPI that you really have to have solid proof of misselling and people are then put off. Just goes to show you that if you really feel missold then go for it. I am glad you posted up for others to see.

    Enjoy.
  • leezoeharley
    leezoeharley Posts: 42 Forumite
    marshallka wrote: »
    So there you have it. We are always told on here about MPPI that you really have to have solid proof of misselling and people are then put off. Just goes to show you that if you really feel missold then go for it. I am glad you posted up for others to see.

    Enjoy.

    Thanks, I intend to!!! (by the way, I had notification that my second complaint was upheld today too) very happy household!!! :beer:
  • dunstonh
    dunstonh Posts: 120,175 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    My complaint was based upon the fact that my husband and I both had jobs with Blue Chip Companies (and still do) who offered 6 months full pay and 6 months half pay for sickness (which the advisor was well aware of) amongst other benefits but were told that we would risk not getting our mortgage if we did not take the cover, so effectively felt bullied into taking out a product which was clearly not needed!

    There you go. It failed the financial need criteria. That is one of the three main areas of consideration. 1) should be monthly, not single 2) you should be eligible for cover and 3) you should have a financial need.

    Had you been sold an unemployment only plan or a PHI policy instead of a PPI then it would not have been a mis-sale. Banks however tend not to have that sort of variety of product (which is one of the reasons you shouldnt use them)
    were told that we would risk not getting our mortgage if we did not take the cover

    without evidence, if its paid monthly and if that is your only complaint reason then its an easy one for them to reject
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • leezoeharley
    leezoeharley Posts: 42 Forumite
    dunstonh wrote: »
    There you go. It failed the financial need criteria. That is one of the three main areas of consideration. 1) should be monthly, not single 2) you should be eligible for cover and 3) you should have a financial need.

    Had you been sold an unemployment only plan or a PHI policy instead of a PPI then it would not have been a mis-sale. Banks however tend not to have that sort of variety of product (which is one of the reasons you shouldnt use them)



    without evidence, if its paid monthly and if that is your only complaint reason then its an easy one for them to reject

    The fact of the matter is dunstonh, had I taken on board your advice from my very first post, I wouldn't have made my complaint, I spoke with someone else in detail who believed we would make a successful claim, low & behold just over a week later we are almost £6K better off!
    Sometimes, even without evidence, if you believe you were mis-sold you should go ahead and make the complaint as like me - you could be successful in claiming back what is rightfully yours!
  • dunstonh
    dunstonh Posts: 120,175 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 2 June 2011 at 9:37AM
    The fact of the matter is dunstonh, had I taken on board your advice from my very first post, I wouldn't have made my complaint, I spoke with someone else in detail who believed we would make a successful claim, low & behold just over a week later we are almost £6K better off!
    Sometimes, even without evidence, if you believe you were mis-sold you should go ahead and make the complaint as like me - you could be successful in claiming back what is rightfully yours!

    The fact of the matter is that on your thread I told you that you had a potential complaint reason.

    Here is the thread:
    https://forums.moneysavingexpert.com/discussion/3234372

    and on it I said: "The 6 months full pay 6 months half pay could be a complaint reason."

    You acknowledged that and said you would complain. So, why change your story now?

    Also, with respect, I doubt your story. You posted on the 19th May 2011 that you would put in the complaint. Yet here were are under two weeks later and you are saying that you recently had that complaint upheld and were paid out. I think most here would consider a MPPI complaint being settled in a week an a half of the complaint being made as highly unlikely.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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