Index was outside the bounds of the array? Help please

Marg

"Index was outside the bounds of the array"

When I try to print this is the message that is coming up (and the printer doesn't work) I haven't got a clue what this means can anyone offer any suggestions please?

(Using Sage on 3 pc's and 2 printers if this helps)

mj12_2

This sounds like a driver issue, are you able to print to PDF/XPS still without any problems?

Marg

Thank you for replying.

Sorry don't understand your question?

Stuff outside Sage can be printed fine and I've since been able to print some things from within Sage and even managed to email from within Sage as a workaround. The message clearly means something needs to be done but I don't know where to start.

mj12_2

Hey, PDF/XPS are two file formats that you can print to - had you been able to print to those but not to your 'real' printer then it would have indicated a problem with your printer driver.

The fact your printer works ok with programs other than sage probably means its not the drivers though.

I'm afraid i'm not at all familiar with Sage so probably can't help you very much at this point I just did a quick google search and found this page

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=14169&p_created=1120420734

which seems to describe your problem, I would try the solution there - to install the latest update using the link on that page. If that doesnt work let me know and ill try and think of something else.

DCodd

Marg wrote: »

"Index was outside the bounds of the array"

When I try to print this is the message that is coming up (and the printer doesn't work) I haven't got a clue what this means can anyone offer any suggestions please?

(Using Sage on 3 pc's and 2 printers if this helps)

If it is a Sage Act problem, I would ring Sage (assuming that you have a support package).

RussJK

Try putting the index inside the bounds of the array.

Afterwards it should work fine

mj12_2

RussJK wrote: »

Try putting the index inside the bounds of the array.

Afterwards it should work fine

Facepalm lol :-)