Bank Offer

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I have been sent today an offer from the Halifax as a goodwill payment for not fully explaining as clearly as it could the cap on interest rates in relation to a Standard Variable Rate. I was not expecting this cheque for £375 but after thought maybe this offer is the banks lowest offer and therefore I should refuse and go back for more. Can anyone explain this goodwill offer and advise should I 'go back for more'?
Thanks
Max

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  • dunstonh
    dunstonh Posts: 116,539 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
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    Halifax were told to review a number of cases and this redress is a result of that. There is a thread in the mortgage section on it.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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