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Halifax
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georgiasmum
Posts: 390 Forumite
I know many of you will laugh at this but yesterday I arranged to pay a bill online and it didn't go through for some reason. I rang Halifax to check why and the guy on the end of the phone said ' I'm very sorry Miss xxxx, we appear to have made an error and are about to charge you for it too! I will have the error corrected and the charge removed. I will also arrange some compensation for the distress this may cause you'. Totally unprompted. At 6am. I am totally gobsmacked!!!! Once in a while the corporate vultures really do surprise you.... :beer: :beer: :beer: :beer:
THE LONG AND THE SLOW ROAD SEEM TO APPLY TO DEBTS AND DIETS... THE TWO THINGS I WANT TO SEE THE BACK OF...:D
0
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we bank with the halifax and yes they are good xxYou may walk and you may run
You leave your footprints all around the sun
And every time the storm and the soul wars come
You just keep on walking0
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