We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Halifax

Options
I know many of you will laugh at this but yesterday I arranged to pay a bill online and it didn't go through for some reason. I rang Halifax to check why and the guy on the end of the phone said ' I'm very sorry Miss xxxx, we appear to have made an error and are about to charge you for it too! I will have the error corrected and the charge removed. I will also arrange some compensation for the distress this may cause you'. Totally unprompted. At 6am. I am totally gobsmacked!!!! Once in a while the corporate vultures really do surprise you.... :beer: :beer: :beer: :beer:
THE LONG AND THE SLOW ROAD SEEM TO APPLY TO DEBTS AND DIETS... THE TWO THINGS I WANT TO SEE THE BACK OF...:D

Comments

  • poppyolivia
    poppyolivia Posts: 2,976 Forumite
    1,000 Posts Combo Breaker
    we bank with the halifax and yes they are good xx
    You may walk and you may run
    You leave your footprints all around the sun
    And every time the storm and the soul wars come
    You just keep on walking
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.