Co-Operative Eco Car Insurance Beware
in Insurance & life assurance
4 replies 37.6K views
This is a warning for anyone thinking of taking out insurance with Co-operative ECO insurance please don't make the mistake of thinking they are the co-op when they are infact administered by BISL also known as budget insurance they peddle the brand through the comparison sites and often refuse to allow mid-term changes. I had a 2001 audi insured with them as my main car went to change to a 1999 vw golf only to be told I couldn't insure it as the u/w wouldn't accept the new car despite it having a lower sized engine and being an older vehicle - they then told me I would pay short term rates amounting to £104 for the pleasure saying that I agreed to a 12-month contract for the audi and that they aren't to know I was going to change car and it's not their fault they won't cover the new car - needless to say I'm now in the process of going through the ombudsman only after a manager called him back to tell me tough luck and to get on with it even had the cheek to say they'll wave £35 cancellation fee as it's not my fault but that it would be as a gesture of goodwill. Had a good laugh at that one. If I had known I would never have touched this lot in the first place as BISL also do Dial Direct Home Insurance who tried to charge me £20 to post my docs after they sent an email with no pdf attachement and it took me 8 phone calls and 8 weeks to get my documents sent out via post.
I'll Complain, Complain Again and keep complaining until I get what I want. I will never let you win, I AM ALWAYS RIGHT and you are always wrong because I have the KNOWLEDGE
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