Whats happend to Talkgas.net?

Sarahjovi

I visited a friend tonight, who asked me to look at her email account, as she couldn't get it to work.

She has a talkgas account and the other day her talkgas home page said she need to upgrade the server! After doing so the home page now redirects to https://www.house.co.uk (british gas website) and the dial up connection is with Supanet.com. No sign or mention of talkgas not existing anymore and the email account hasn't been transfered to supanet.

She's not too worried as she is going to install broadband shortly! And will get a new email address with that!

Just wanted to know why talkgas seems to have disapeared.

Cheers

Sarah:D

Slartibardfast_2

I'm not sure what's happened but it looks like they've shut it down. As it was linked to British Gas Communications phone package it might be worth calling them to see what's happened.

My guess is they're cutting costs and ditching customer benefits to maintain thier ridiculous profit margin and shareholder bonuses!

You could try emailing support@talkgas.net . Although the portal for users seems to be closed, this address will bounce to a department within British Gas Communications or Supanet so you should get a reply.

The signup portal is still available online at http://signup.talkgas.net/ and there is an option to "revalidate" an account.

The domain https://www.talkgas.net is still licensed to CENTRICA PLC. It's due to expire on 13th April 2007. The contact details for the domain (results of a WHOIS search) are:

---

Registrant:

CENTRICA PLC
Millstream
Maidenhead Road
Windsor United Kingdom
SL4 5GD
UK

Domain name: talkgas.net

Created on: 2000-04-13
Expires on: 2007-04-13


Administrative contact:
Chris Johnson
Millstream
Maidenhead Road
Windsor United Kingdom
SL4 5GD
UK
+44.1753492440
+44.1753492462
Chris.J.Johnson@centrica.co.uk

---

I think i'd hassle Chris Johnson (or whoever has replaced him since the domain was registered in 2000) for an explanation.

Hope this is of some use.

Sarahjovi

Thanks, I'll pass that info on to my friend!

Sarah

fgaughan

They have been taken over by Talk Talk ( I think)
She should have email about the switch over .. I guess she may have deleted it thinking it was spam

older_goalie

Had a similar problem. Phoned British Gas, who put me on to Carphone Warehouse in India, and was assured that I could not access this email as the service was taken down, as advised in an email. I was never sent an email(too)! Being an ex-employee I am livid at this kind of treatment and have yet to get a reply from emails sent to Centrica and the Carphone Warehouse.

However I did discover that Supanet provided the service and someone with a similar problem has found what may be a solution.

Try changing your mail server settings to:

pop.supanet.com and smtp.supanet.com

Use your original user name and password as used with the talkgas webmail.

Worked for me and got the "deleted" emails.

Don't they (British Gas/Centrica) just love being in control - not!

PP3P

HI; I am kinda bumping this thread to ask how YOU are now getting on WITH talkgas?

or anyone on here who is with talkgas; where do YOU now log in on any server to check your e mails?;)

PP3P

for anyone still searching for talkgas web mail access??


http://webmail.talkgas.tv/


until it gets changed again:rolleyes:

PP3P

you will now need to change in Outlook express your incoming mail server setting to read




pop.talkgas.tv
else you will NOT be able to download e mails to your computer

I hope this information may help anyone passing this way in need of help with this issue
and do NOT forget to change your mailwasher settings too !!!

glassy_2

Thank you for all your help, have been receiving my emails after changing to supanet.com, came off holiday and oof its gone again, have changed my account to pop.talkgas.tv but it is still saying error.

glassy_2

This isthe error
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'talkgas account', Server: 'pop.talkgas.tv', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
However I have picked my email up on the url.

PP3P

glassy wrote: »

This isthe error
Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'talkgas account', Server: 'pop.talkgas.tv', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F
However I have picked my email up on the url.

are you using Outlook express and is talkgas your main provider or is it a secondary address?

I have just again retested mine ; can you please state what YOU have for your incoming and outgoing servers ?

please remember your E MAIL address does not change but the incoming server address in the tools section DOES