popup question

cepheus

I recently purchased a windows 7 laptop

On several websites I keep getting annoying popups saying "this website wishes to download adobe flash from adobe systems incorporated". However whether I press install or no it seems to keep popping up every time I use the site!

My virus checker is Avast

dogmaryxx

Download it from here if not installed on your computer

http://get.adobe.com/flashplayer/

cepheus

All I get with that link and any other to flash, is this message, perhaps thats the problem, they are automatically trying to upgrade you to an incompatible version?

Flash Player 10.1 is not currently available for Internet Explorer 9 (64-bit) Beta.

Download a preview release of Flash Player that includes optimized support for Internet Explorer 9 Beta (32-bit and 64-bit) from Adobe Labs

dogmaryxx

Uninstall any previous versions of Flash Player before installing this prerelease build.

64-bit Release Flash Player Downloads

• Download active-x for 64-bit Windows — for Internet Explorer only (EXE, 3.2 MB)
• Download plug-in for 64-bit Windows — for all other browsers (EXE, 3.2 MB)

RussJK

What's with the crazy font colours?

dogmaryxx

RussJK wrote: »

What's with the crazy font colours?

Sorted especially for you

cepheus

Well it installed, but would Flash alter ActiveX security settings? I can't get into Egg money manager now, since it thinks I don't have ActiveX enabled, which it is.

It may be just a coincidence and Egg have cocked up.All the recommended security settings are correct as listed here.

https://new.egg.com/customer/emm/pbsdownloaderror

grumpycrab

If no luck, I'd try the 32-bit version of IE.
Might be already at "C:\Program Files (x86)\Internet Explorer\iexplore.exe"

cepheus

Yip your right Grumpy crab, no problems with the 32 bit version!

However, egg money was working on the 64 bit version earlier in the week

soay_2

cepheus wrote: »

I recently purchased a windows 7 laptop

On several websites I keep getting annoying popups saying "this website wishes to download adobe flash from adobe systems incorporated". However whether I press install or no it seems to keep popping up every time I use the site!

My virus checker is Avast

Please see my reply to Mrs E under Adobe Problem 280511
Could ActiveX filtering enabled be causing your popups?

cepheus

Well Done Grumpycrab looks like you have worked this one out! Message from Egg (albeit after telling me it is to do with cookies not being purged!)

There's been a recent problem using Egg Money Manager if you've recently upgraded to Windows 7.

Our Technical Team have noticed that there's an issue using the 64bit Internet Explorer as it requires the use of 64bit versions of any ActiveX controls downloaded.

Therefore to use Egg Money Manager under a 64bit Windows you'll need to use the 32bit version of Internet Explorer. However this is being looked into by the relevant department.

The majority of ActiveX controls don't yet support the 64bit platform.

I can't tell you to change any of these settings on your PC as I?m not IT trained. I don't know if this would affect any other software or settings currently on your PC.

I can however confirm this is the reason why Egg Money Manager isn't working. It'd be up to you if you'd like to change any settings to reflect the above information given to you.

Thanks for your message.