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Important info about fake malware tool

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Hammyman
Hammyman Posts: 9,913 Forumite
I've just had a laptop come in. It is the first one I've had my hands on with this particular fake security tool.

This is the one where it pops up all kinds of warnings, you find you cannot access any of your files and all the entries in the start menu goes missing. When you fire up Windows Explorer, your hard drive seems completely empty.

Now looking on the interweb, the sites I've seen claim that this software relocates all the files so you can't find them. THIS IS NOT TRUE.

IT SETS ALL FILES TO HIDDEN

On XP...
Start the computer in Safe Mode. Click on Start, My Computer. Click on the C drive. Next click on the Tools menu and select Folder Options. In the next window click on the View tab and then select "Show Hidden files and folders" then click on Apply, OK and close the dialogues and ET VOILA - you'll see all the files and folders in faded icons. Now click on C, select all the files and folders, right click and select properties. Untick the "Hidden" box at the bottom then apply and OK. You've now changed them back from hidden so you'll now see all the start menu entries again, your desktop icons, all your files and folders and all your desktop shortcuts.

You'll still need to remove the malware though however at least you know where your files have gone - NOWHERE. :D:D

Hope that helps.

Comments

  • sillygoose
    sillygoose Posts: 4,795 Forumite
    Part of the Furniture
    I dealt with a PC with that one on, little blighter even knobbled ctrl-alt-del so you couldn't task manager to stop any processes. Some anti-malware wouldn't even detect it or it shutdown the PC before the scan got far enough.

    but combofix kicked its butt enough to get control back and start cleaning up.
  • The_Grandmaster
    The_Grandmaster Posts: 1,424 Forumite
    Part of the Furniture Combo Breaker
    Regarding unhide.exe (I think it's called) on bleeping computers - does it do the steps outlined above?
  • GunJack
    GunJack Posts: 11,834 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Regarding unhide.exe (I think it's called) on bleeping computers - does it do the steps outlined above?

    it just does what it says on the tin :D
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • The_Grandmaster
    The_Grandmaster Posts: 1,424 Forumite
    Part of the Furniture Combo Breaker
    Was just wondering if it could be done as a first step before running malwarebytes and hijackthis etcetera...
  • GunJack
    GunJack Posts: 11,834 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Was just wondering if it could be done as a first step before running malwarebytes and hijackthis etcetera...

    which, unhide.exe or the manual method?? you could do either, alongside rkill, as first steps. Really depends if you want to see rhe files before you clean,
    ......Gettin' There, Wherever There is......

    I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple :D
  • RussJK
    RussJK Posts: 2,359 Forumite
    First one I saw like this was in March, a fake HDD program. Came bundled with TDSS, but hadn't been rootkitted yet.

    23/03/2011 14:00:30
    mbam-log-2011-03-23 (14-00-30).txt
    Scan type: Full scan (C:\|D:\|)
    Objects scanned: 323040
    Time elapsed: 1 hour(s), 57 minute(s), 43 second(s)
    Memory Processes Infected: 2
    Memory Modules Infected: 2
    Registry Keys Infected: 123
    Registry Values Infected: 6
    Registry Data Items Infected: 0
    Folders Infected: 25
    Files Infected: 49

    c:\programdata\33021704.exe (Rogue.FakeHDD) -> Quarantined and deleted successfully.
    c:\Users\Test\AppData\Local\Temp\tmpAFBF.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
    c:\Users\Test\AppData\Local\Temp\Low\ba9ff1f5.exe (Rootkit.TDSS) -> Quarantined and deleted successfully.
    c:\Users\Test\AppData\Local\Temp\Low\f25cd6e7.exe (Trojan.FakeAV) -> Quarantined and deleted successfully.
    c:\Users\Test\downloads\quicktime_update_kb246532.exe (Adware.PlayMP3) -> Quarantined and deleted successfully.
    c:\Users\Test\downloads\xvidsetup.exe (Adware.Hotbar) -> Quarantined and deleted successfully.


    Loads of Questbrowse, ShoppersReport, and ClickPotato entries as well.

    Definitely a case of the person having a slow computer for months, until the obvious infection came and Malwarebytes got most of it clear.
  • debitcardmayhem
    debitcardmayhem Posts: 12,710 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I seem to remember posting attrib -H /S a couple of weeks ago as an alternative
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • spud17
    spud17 Posts: 4,431 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I seem to remember posting attrib -H /S a couple of weeks ago as an alternative

    And got a bit of grief for your (correct IIRC) diagnosis. ;)
    Move along, nothing to see.
  • debitcardmayhem
    debitcardmayhem Posts: 12,710 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    spud17 wrote: »
    And got a bit of grief for your (correct IIRC) diagnosis. ;)

    Must have been a weekend or an evening then Spud :D
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
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