We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Changed Broadband and now NTLDR is Missing

Hi Guys,

My Dell PC has worked fine for years, but on Monday I swapped my Virgin Cable Broadband router/modem over to the new version they sent me, it all went smoothly and my PC was fine.

I turned it off that evening, and the next morning all I got was a black screen with NTLDR is Missing, press any key to re-start, which I did and still nothing.

I have checked every disc drive, USB port etc and have nothing in there. I have also read on other peoples posts that they used the XP CD to resolve this. My PC did not come with a CD, just a piece of card that says the following:

"Your new computer does not require an opertaing system CD or drivers CDs. Instead if you ever need to reinstall your software, use one of the following methods"

"Microsoft windows system restore or Dell PC restore" - Problem is both of these are located on the desktop, which I cannot get to???

Does anyone know of how I can fix this without a CD or without losing any of my data?

Any help would be really apperciated.

MB

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.