Debit Card Transaction

mart24x7

Hi!

I ordered some turf worth about £200 over the phone on the 4th May, was delivered on the 6th.

On the 13th I had recieved the card reciept via the post, the reciept was dated the 11th.

I had checked our account and the available balance had indicated that the money had been taken out, though it had not appeared on the statement. A few days later I checked again, still nothing on the statement.

Now I've checked again still nothing on the statement but this time the available balance had shot up buy said £200.

What do you think is going on here?

Cheers

Martyn

YorkshireBoy

The pre-authorisation has lapsed (probably due to an issue with their merchant acquirer/system provider).

However, since they have your card details they can process the transaction again. Ensure the funds remain available for when they process the transaction a second time.

mart24x7

Thats the plan! The missus hopes that they dont notice/forget!

Cheers

pmduk

mart24x7 wrote: »

Thats the plan! The missus hopes that they dont notice/forget!

Make sure the money isn't spent again, by either of you!

McKneff

They have up to 6 years to take the payment, (they do have to inform you after a certain amount of time thought) so dont spend it on anything else.

richard9991

McKneff wrote: »

They have up to 6 years to take the payment, (they do have to inform you after a certain amount of time thought) so dont spend it on anything else.

No they have six months to take the debit card payment but they have six years to claim the debt by any other method