Adobe problem

MrsE_2

I have aol. I sign on AOL to view my email, I sign on IE to do everything else (I prefer the softwear).

But lately I've deleloped a problem viewing things (mainly in IE). I can't view you tube for example.
But I could if I went on AOL.

Tonight I wanted to go on the Cravendale website & add my milk codes, but this error message was there "You need to get flash...".
I tried to view it in AOL, but can't.

I know Adobe needs to be updated, but when I try to update (after following prompts), I get to a screen that has 3 warnings about what might happen, but no where else to go after that????? Usually you would expect to see a yellow bar across the top, or a OK to download button, but its like a dead end.

Also before going on many sites, I get a white bar across the bottom warning that not all content is safe (or something like that) & do I still want to view.

Its like my security settings have been upped to the max??

RussJK

I'll take the paranoid route and suggest that there might be a hijack... won't hurt to check anyway.

1. Malwarebytes Anti-Malware (install, update, do a full scan if you want to be thorough, clean anything it finds post a log if you find anything)
www.malwarebytes.org/mbam-download.php

2. Hitmanpro (don't install, just do single scan, it's very quick)
www.surfright.nl/en/hitmanpro
Cure anything it finds, don't freak out over cookies

3. Make a Hijackthis log... save this file to the desktop:
http://www.trendmicro.com/ftp/products/hijackthis/beta/HijackThis.exe
then hold LEFT SHIFT and RIGHT CLICK to Run as Administrator, then do Scan and Save log. Paste the log that comes up in notepad, don't Fix anything.

sb2_2

Have you tried it on a different browser, e.g. chrome?

Have you tried uninstalling and reinstalling flash?

Russjk could be right, it could be a virus or something blocking access so reccomend you follow his advice to be on the safe side.

soay_2

MrsE wrote: »

I have aol. I sign on AOL to view my email, I sign on IE to do everything else (I prefer the softwear).

But lately I've deleloped a problem viewing things (mainly in IE). I can't view you tube for example.
But I could if I went on AOL.

Tonight I wanted to go on the Cravendale website & add my milk codes, but this error message was there "You need to get flash...".
I tried to view it in AOL, but can't.

I know Adobe needs to be updated, but when I try to update (after following prompts), I get to a screen that has 3 warnings about what might happen, but no where else to go after that????? Usually you would expect to see a yellow bar across the top, or a OK to download button, but its like a dead end.

Also before going on many sites, I get a white bar across the bottom warning that not all content is safe (or something like that) & do I still want to view.

Its like my security settings have been upped to the max??

I had this problem with prompts to download Flash & it turned out to be disabled as ActiveX filtering was selected in Tools.
After deselecting it Youtube etc works.

MrsE_2

RussJK wrote: »

I'll take the paranoid route and suggest that there might be a hijack... won't hurt to check anyway.

1. Malwarebytes Anti-Malware (install, update, do a full scan if you want to be thorough, clean anything it finds post a log if you find anything)
www.malwarebytes.org/mbam-download.php

.

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 6686
Windows 6.0.6002 Service Pack 2
Internet Explorer 9.0.8112.16421
27/05/2011 22:51:49
mbam-log-2011-05-27 (22-51-49).txt
Scan type: Full scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|J:\|K:\|)
Objects scanned: 406052
Time elapsed: 1 hour(s), 54 minute(s), 13 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)

MrsE_2

soay wrote: »

I had this problem with prompts to download Flash & it turned out to be disabled as ActiveX filtering was selected in Tools.
After deselecting it Youtube etc works.

That has helped massively, I can get on the CRavendale website & Ispell now.

I can't look at the photos on this website though

http://www.restahotels.com/hoteldetails.aspx?pageid=26

Just a black screen with a tiny x in the top right hand side, I know there is nothing wrong with the website, as I can view it on my phone.

Any ideas?

soay_2

You could try the following to see if it helps:-

Go to tools
Internet options
Security
Click Default level
Click OK

MrsE_2

soay wrote: »

You could try the following to see if it helps:-

Go to tools
Internet options
Security
Click Default level
Click OK

Thanks, tried it but no good.

soay_2

I would download Chrome from the Browser choice option(it only takes a few minutes) & you will probably find the web page will display properly in that Browser.

Then if you have any problems with a particular web page in Internet Explorer in future you can just switch Browsers.